Solutions Architect, A/V & Lighting

Key Responsibilities

• Partner with the sales team to review and qualify opportunities early in the process and help define scope direction
• Review drawings, bid forms and project documents to evaluate technical requirements and solution considerations
• Collaborate with engineering to confirm feasibility and shape solutions that align scope, budget and client expectations, resulting in clear, client facing proposals

Client & Partner Communication

• Translate technical concepts into clear, business-friendly language
• Attend client or partner meetings with Sales as the technical support resource
• Document conversations and ensure alignment between sales, engineering, and operations

Documentation

• Develop proposal narratives, scope summaries, budget-level outlines, and design engagement letters
• Ensure client-facing documents are clear, accurate, and reflect agreed-upon scope
• Maintain opportunity notes and project detail within CRM and Insight

Account Growth

• Strengthen relationships with existing clients through ongoing solution support
• Recommend refreshes, upgrades, or roadmap planning tied to client budget cycles

Preferred Qualifications

• Experience in AV, lighting controls, low-voltage integration, or related building technology markets
• Ability to read and interpret technical drawings, specifications, or bid documents
• Strong written and verbal communication skills, especially when simplifying complex concepts
• Familiarity with CRM or project software (Insight, D-Tools, Salesforce, etc.) a plus
• Industry certifications (CTS, Lutron, Crestron, etc.) are valued but not required

About the Role

• ZIO is a dynamic, innovative company looking for a talented AV & Lighting Solutions Architect to join our team.
• This role supports our sales process by helping turn client needs into clear, well-defined scopes and proposal deliverables.
• You’ll collaborate closely with sales, engineering, and clients to shape solutions that are easy to understand, aligned with budget, and ready to be presented to the client.

Benefits

• Paid Training, certifications, and industry events
• Semi-annual career coaching and development to help you achieve your long-term goals
• Retailer Matching
• Health, Dental, Vision, and Disability Insurance
• Paid Holidays & Time Off
• Company events such as go-kart racing, bowling, and other events you can help organize on a quarterly basis
• Profit sharing

Pay

• Not specified

Schedule

• Not specified