Solutions Application Specialist ( Laboratory technologist)

About the role

Solutions Application Specialist (SAS) Position Summary: The Solutions Application Specialist (SAS) is responsible for the successful implementation, validation, customer training, and application support of Siemens Healthineers diagnostic instrumentation and data management solutions. (Atellica portfolio)

Responsibilities

• Lead customer implementations, system validations, upgrades, and go-live activities for Siemens Healthineers diagnostic solutions.
• Cook up installation activities with customers and cross-functional teams to ensure timely and successful project completion.
• Deliver Train-the-Trainer and end-user education on instrument operation, quality control, assay performance, and workflow optimization.
• Provide technical application support, troubleshoot customer issues, and participate in escalations as required.
• Drive implementation excellence through effective customer engagement, project coordination, and technical governance.
• Maintain compliance with Siemens Healthineers Quality System requirements, company policies, FDA regulations, OSHA requirements, and all safety standards.
• Accurately document activities and utilize company communication and reporting tools.

Requirements

• Bachelor's degree in Medical Technology, Clinical Laboratory Science, Biology, Chemistry, or a related scientific discipline.
• MT(ASCP), MLS(ASCP), or MT(AMT) certification preferred.
• Minimum of two years of clinical laboratory experience; field applications experience preferred.
• Demonstrated experience in assay validation, method verification, and statistical analysis related to laboratory test implementation.
• Strong customer-facing communication, presentation, and training skills.
• Proven ability to manage multiple priorities while delivering exceptional customer service.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.

Qualifications

• Valid driver's license and acceptable driving record in accordance with company policy.
• Ability to travel more than 90% of the time, including frequent overnight travel.

Skills

• Working knowledge of Chemistry, Immunochemistry, Hematology, and Coagulation testing.
• Customer Focus, Technical Expertise, Training & Education, Project Coordination, Problem Solving, Communication & Presentation Skills, Collaboration & Teamwork, Quality & Compliance, Adaptability and Continuous Learning.

Benefits

• Medical insurance, dental insurance, vision insurance, 401(k) retirement plan.
• Life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Pay

The Base Pay Range For This Position Is $74,350 - $102,234 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Schedule

Ability to travel more than 90% of the time, including frequent overnight travel.