Solution Specialist - Screen & Centrifuge Lifecycle
Job Scope
The Solution Specialist will be responsible for the Screen & Centrifuge Lifecycle Service Line (Screen, Trommel, Centrifuge, and Wear consumables) within the region, identify business opportunities, generate leads, and foster client relationships to meet or exceed sales goals, support installation assistance as well as inspection and measurements on-site, including wear reports. Ensure customer support, troubleshooting and participate in customer seminars and presentations. Travel within the specific region to drive the growth and offer technical expertise for the Screen & Centrifuge Lifecycle Service Line.
Responsibilities
- Manage the customers and their consumables throughout the product life cycle
- Complete audits and reporting on performance metrics
- Develop product pathways across the entire product range
- Assess customer needs and recommend the most suitable products/solutions
- Identify and develop new businesses in the region (North Queensland, PNG and SEA)
- Provide feedback to the business regarding customer needs and market intelligence
- Maintain opportunities in the CRM system
- Monitor the industry for updates and changes in the product landscape
- Perform health checks on customers' sites, review data, and present feedback
- Work closely with product line, engineering, and sales teams across FLS
- Support development of specific marketing documents to place solutions primary benefits
- Self-driven and able to work with minimum supervision
- Able to support the Proposal department on complex solutions
Requirements
- Good communication skills, written and spoken
- Deep product and competitor knowledge to develop effective sales strategies and objection-handling techniques
- Able to communicate complex concepts to customers in simple terms
- Physically able to climb onto structures and stairs in industrial plants and mines
- College degree or equivalent experience
- Good experience within the mining/industrial industry
- Specific experience with heavy industrial products and/or systems is a plus
- Has experience with screen media consumable products
- Has a mechanical background, able to read and understand Mechanical drawings
Qualifications
- Must be physically able to climb onto structures and stairs in industrial plants and mines
- College degree or equivalent experience
Skills
- Good communication skills, written and spoken
- Deep product and competitor knowledge to develop effective sales strategies and objection-handling techniques
- Able to communicate complex concepts to customers in simple terms
- Physically able to climb onto structures and stairs in industrial plants and mines
- College degree or equivalent experience
- Good experience within the mining/industrial industry
- Specific experience with heavy industrial products and/or systems is a plus
- Has experience with screen media consumable products
- Has a mechanical background, able to read and understand Mechanical drawings
Benefits
- Competitive remuneration package on offer
- Work-life balance with a flexible work schedule so you can focus on professional and personal priorities
- Development and training within a respected global OEM company
- Access to salary packaging options to allow you to maximize your after-tax income
- Employee Assistance Program for employees and immediate family
- Purchased annual leave options
- Paid Parental Leave
- Access to a recognition and benefits platform
- Involvement with community and charity initiatives
Pay
Competitive remuneration package on offer.
Schedule
Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.