Solution Specialist

About the role

As a Solution Specialist, you will drive sales of Cengage digital learning solutions to college and university clients in Orange County and Southern Los Angeles Counties. This role focuses on the Business, Healthcare, & Trades subject areas, helping students and faculty achieve their educational goals.

Responsibilities

• Engage customers in person and online to understand their needs and demonstrate digital solutions.
• Build trust and close new business by answering questions and addressing concerns.
• Collaborate with internal teams to ensure customer satisfaction and drive growth.
• Develop and execute a strategic plan for territory growth using data analysis.
• Create and manage a pipeline of sales opportunities through targeted strategies.
• Use Salesforce to maintain an accurate opportunities pipeline and update records.
• Develop product knowledge and digital skills to effectively conduct sales calls.
• Partner with the Customer Success team to support digital activations and course builds.
• Achieve and exceed sales targets by promoting Cengage solutions across your territory.
• Conduct sales calls to identify customer needs and propose tailored solutions.
• Represent all product offerings in the Business, Healthcare, & Trades fields.
• Develop relationships with channel partners to ensure sustained growth.
• Use data to prioritize time and activities effectively.
• Maintain accurate records in Salesforce and manage travel, business, and sampling budgets.
• Provide clear, timely communication and reporting to internal stakeholders.
• Exhibit proficiency with internal systems and digital tools.

Requirements

• Minimum 2 years of customer-facing or education/training experience with a proven track record of success.
• Digital skills to effectively demonstrate products and solutions.
• Compelling verbal and written communication capabilities.
• Experience building positive relationships with decision-makers.
• Strong organizational and time management skills.
• Ability to value diversity of thought and work with diverse audiences.
• Flexible and adaptable to change.
• Proficiency in PC and Microsoft Office applications.
• Ability to travel and conduct on-site visits in Orange County, Pomona, Fullerton, and Riverside, CA.
• Must be located within the assigned sales territory (Orange County and surrounding areas).

Qualifications

• Direct sales, marketing, or editorial experience preferred.
• Prior ed tech sales experience preferred.
• Proficiency in social media web platforms preferred.

About Cengage

Cengage is a global education technology company serving millions of learners. We provide affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For over 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms like MindTap and Cengage Unlimited. We serve the higher education, workforce skills, secondary education, English language teaching, and research markets worldwide.

Pay

Base pay range: $52,000.00 - $67,600.00 USD annually. In this position, you will also be eligible to participate in the company’s variable Sales incentive compensation program with a target of $45,000.00 USD annually. Actual incentive earnings are not guaranteed and may vary based on achievement of performance goals.