Solution Executive, Career Networks

Position Information

The SMB (small- & medium business) Solution Executive, Career Networks is a hybrid sales role responsible for both driving new enterprise sales and managing, retaining, and growing an existing book of business within HealthStream’s Career Network portfolio in HealthStream’s SMB Accounts. The role will initially focus on selling and supporting the myCNAjobs line of business, with additional responsibilities to include selling across the broader Career Network Suite.

Key Responsibilities

• Analyze market opportunity within existing customer accounts and new prospect accounts to drive net-new revenue and expand current relationships.
• Own and manage a book of small and medium business customers, with accountability for customer retention, satisfaction, and revenue growth through renewals, upselling, and cross-sells.
• Build and maintain trusted advisor relationships with key customer stakeholders to ensure ongoing value realization and long-term partnership.
• Acquire and maintain a deep understanding of solution components, features, functionality, and benefits to effectively support both new sales and existing customers.
• Collaborate with HealthStream Account Managers and internal teams to develop and execute account strategies that support customer goals while driving portfolio growth across the broader Healthstream suite.
• Devise and execute competitive strategies to protect and grow existing accounts while targeting and unseating competitors.
• Create and execute an annual business plan aligned to monthly, quarterly, and annual quota attainment across both new and existing revenue.
• Achieve and maintain Product Certification for assigned solutions through HealthStream’s Product Certification Program.

Qualifications

• Bachelor's degree or higher required. Prior career network, job board or recruitment oriented experience preferred.
• Experience selling into post acute preferred.
• Consultative selling experience with a track record of at least 3 years of successful SMB sales in highly competitive environments.
• Strong presentation skills and executive presence.
• Excellent communication skills and the ability to develop stakeholder relationships.
• Comfortable working independently and in a team selling environment as part of an empowering, fast paced, results oriented culture.
• Multi-task oriented; works with a sense of urgency and a desire for excellence in performance.
• Enthusiasm and initiative, and ability to operate independently with limited oversight.
• Ability to travel 5% - 10% (select conferences).