Solution Executive
HealthStream · Nashville, TN · 5 days ago
RemoteRemoteBusiness Development$56k–$90k/yrFull-time
About the role
The Solution Executive role will be responsible for successfully aligning and selling the Scheduling & Capacity Managements product suite to meet or exceed sales quota within a specific geographic territory. This individual will have ultimate responsibility for many elements of the sales process, including market segmentation, prospecting, qualifying, positioning, demonstrations, solution expertise, presentations, objection handling, and contract negotiations through sale closure, in addition to providing leadership for other team members.
Responsibilities
- Identify and Qualify Opportunities for both existing clients and new prospects: Includes aligning Scheduling & Capacity Management solutions with prospect/client initiatives, developing deep customer knowledge and relationships, identifying funding source, securing executive team sponsorship, resolving obstacles, and designing take out opportunities.
- Demonstrate, propose, and Present: Includes demonstrating Scheduling & Capacity Management solutions to key stakeholders, presenting compelling value proposition, developing comprehensive and innovative proposals, answering questions, building ROI / business case, and following up promptly and professionally.
- Support RFP process: In response to request for proposals, lead proposal teams, support quality RFI/FRP response strategy, secure references, and handle pricing strategy.
- Negotiate and Close Business: Including creating and submitting contracts, negotiating contract terms, secure commitment and signature, processing contracts in contract management system, and effectively transitioning client to the implementation phase to ensure long-term customer success.
- Territory Planning and Pipeline Management: Including developing and updating territory plans, managing pipeline in CRM system, updating plans and pipeline, support sales leadership in strategy formulation, and present plans / pipeline to sales leadership effectively and succinctly.
- Contribute to the Scheduling & Capacity Management community: Includes developing and sharing best practices and leveragingable materials, facilitating internal discussions, collaborating with other sales team members, supporting efforts by the internal sales teams.
- Undertake Personal and Professional Development Opportunities: Including developing and maintaining outstanding product knowledge, building deep expertise in healthcare trends especially as it relates to the Evaluate product portfolio, and continuing to enhance skills and abilities such as communication, presentation, negotiations, and teamwork.
- Value Added Member of broader Scheduling & Capacity Management community: Includes working cross-functionally with Marketing, Product and Project Managers to create value-added customer solutions aligned with our vision, business principles, and values.
- Challenger Selling Mindset: Understanding that relationship building is important, but assisting clients with their strategic initiatives requires challenging them to think differently. Target Audience: Being able to understand the needs of stakeholders and target leadership.
Qualifications
- Excellent customer service and communication skills (both verbal and written)
- Must have excellent communication skills and the ability to quickly develop relationships, ranging from the C suite to departmental directors to end users
- High level of integrity and professionalism, properly setting expectations
- Comfortable in working independently in an empowering, fast paced, results oriented culture
- Bachelor's degree in related area
- Sales experience with a track record of at least 5 years of superior sales performance in highly competitive environments, preferably within the healthcare industry
- Leadership qualities to serve as a team player, but willing to take responsibility and accountability
- Shares success with team members
- Ability to travel up to 40%
Requirements
- Solid computer skills
- Office Suite
- Familiarity with CRM tools such as Salesforce
- Excellent written and verbal communication skills
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Supervise and lead other team members within assigned territory
- Ability to communicate well with all levels of personnel
- Ability to see to utilize computer and monitor
- Sit at a computer
- Manual dexterity to manipulate keyboards and phones
- Speak in a clear and moderated voice
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Benefits
- Medical, Dental and Vision insurance
- Paid Time Off
- Parental Leave
- 401k and Roth Flexible Spending Account
- Health Savings Account
- Life Insurance
- Short- and Long-Term Disability
- Medical Bridge Insurance
- Critical Illness Insurance
- Accident Insurance
- Identity Protection
- Legal Protection
- Pet Insurance
- Employee Assistance Program
- Fitness Reimbursement