Solution Engineer / Technical Specialist (remote - EAST Coast)
Nasuni · New Salem, PA · 3 wk ago
EngineeringFull-time
About the role
This role sits on the Resilio team within Nasuni, supporting customers with high-performance, distributed data workflows across hybrid and edge environments. We are hiring a Solution Engineer to drive technical success across the pre-sales cycle—owning product demonstrations, proof-of-concepts, and technical validation for customers evaluating Resilio-powered solutions.
Responsibilities
- Lead technical discovery conversations to understand customer data architecture, workflows, and constraints
- Design and deliver tailored product demonstrations and proof-of-concepts (POCs) using Resilio technology
- Guide customers through installation, configuration, and deployment in hybrid and cloud environments
- Advise on best practices for:
- Distributed data synchronization
- Network and storage architecture
- Performance optimization and scalability
- Partner with Account Executives to progress deals and remove technical blockers
- Collaborate with Customer Success to ensure smooth transition from pre-sales to post-sales
- Use scripting (e.g., PowerShell) and automation tools to accelerate deployments and troubleshooting
- Apply AI-assisted tools (where appropriate) to improve demo preparation, troubleshooting efficiency, and customer insights
- Represent Nasuni and the Resilio platform at customer meetings, events, and technical workshops
- Contribute to technical documentation, enablement content, and reusable demo assets
Qualifications
- Must-Have Qualifications:
- 7–9+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical roles
- Hands-on experience deploying and supporting distributed systems, storage, or data infrastructure solutions
- Strong knowledge of: Networking fundamentals (VPNs, subnets, firewalls)
- Experience with Windows, Linux, and cloud environments (Azure preferred)
- Ability to independently run technical demos, POCs, and customer deployments
- Experience using scripting (e.g., PowerShell, CLI tools) for troubleshooting or automation
- Strong communication skills with ability to explain technical concepts to diverse audiences
- Preferred Qualifications:
- Experience with data replication, synchronization, or edge data technologies
- Familiarity with Azure infrastructure and automation services
- Experience supporting enterprise or mid-market customers in pre-sales cycles
- Exposure to AI-assisted tools for workflow efficiency (e.g., automation, diagnostics, or content generation)
- Ideal Qualifications:
- Experience in high-performance data transfer or real-time data orchestration platforms
- Background in hybrid cloud or edge computing architectures
- Proven track record influencing technical wins in complex sales cycles
- Experience creating reusable demo environments or automation frameworks