Solution Architect – Technical Publications

Key Responsibilities

• Define and govern a Common Information Architecture (CIA) across multiple product lines and business units.
• Establish content models, metadata frameworks, taxonomy structures, and information standards.
• Design and implement scalable topic-based authoring frameworks to support content reuse and modular documentation.
• Develop and maintain content governance processes and publishing standards.
• Arcitecture and implement enterprise Technical Publications solutions leveraging structured authoring and content management technologies.
• Create high-level and detailed architecture documentation, solution blueprints, and technical specifications.
• Lead implementation and optimization of Arbortext Editor, Arbortext Publishing Engine (PE), Arbortext Content Delivery (ACD), XML/DITA/S1000D based publishing solutions.
• Design and maintain publishing workflows, automation frameworks, and multi-channel publishing outputs.
• Develop and manage stylesheets, templates, FOSI/XSL-FO configurations, and publishing customizations.
• Define topic structures and document architecture standards.
• Establish content reuse methodologies using Conditional text, Variable content, Content references, Shared modules, Product variants.
• Drive documentation standardization and reduction of duplicate content.
• Design and implement Service Information Management solutions.
• Support SIM processes including EBOM to SBOM transformation, Service Parts Catalog creation, Parts list generation, Technical illustrations integration, and Service documentation synchronization.
• Evaluate emerging technologies including AI-enabled documentation solutions.
• Drive automation initiatives for content migration, document conversion, content generation, and publishing optimization.
• Lead proof-of-concepts (POCs) and technology evaluations.
• Collaborate with Engineering, Aftermarket, Service, Manufacturing, Product Management, and IT teams.
• Conduct architecture reviews and provide technical leadership to development and documentation teams.
• Support customer workshops, solution demonstrations, RFPs, and consulting engagements.

Required Skills & Experience

• Strong expertise in Technical Publications, Structured Authoring, XML, DITA, S1000D, Information Architecture.
• Experience with Arbortext Editor, Arbortext Publishing Engine (PE), Arbortext Content Delivery (ACD).
• Hands-on experience developing Stylesheets, Publishing templates, Content models, Topic structures.
• Strong understanding of Common Information Architecture, Content Reuse Strategies, SIM processes, EBOM to SBOM transformation, Service Parts Catalogs, Technical Illustrations.
• Technical Publications experience for Off-Highway Equipment, Industrial Machinery, Heavy Equipment.
• Excellent customer-facing consulting capability, stakeholder management, and communication skills.
• Experience leading cross-functional and globally distributed teams.