Solution Architect - Professional Services
About the role
Solutions Architects II collaborate with customers to understand their business objectives, needs, and challenges. They provide guidance on solutions, support consulting, and ensure accurate scopes of work and Bill of Materials for customer proposals.
Responsibilities
- Collaborate with customers to understand their business objectives, needs, and challenges.
- Provide guidance on solutions, support consulting, and ensure accurate scopes of work and Bill of Materials for customer proposals.
- Diagnose complex customer environments to identify needs and provide accurate Statement of Work (SOW) and Bill of Materials (BOM).
- Research, review, and answer Request for Proposal (RFP) questions, ensuring the company’s business and offerings are fully and thoughtfully explained.
- Support internal teams with any questions or information they might need.
- Document and support sales opportunities with accurate scopes of work and bill of materials.
- Mentor Solutions Architect team members and serve as an escalation point for stakeholders as needed.
- Perform other duties as assigned.
Requirements
The minimum amount of relevant work experience required to successfully perform the job is at least fifteen (15) years. Education or relevant job knowledge equivalent to college or university undergraduate education.
Qualifications
Expertise in past, existing, and emerging product/service offerings and understanding of client technology needs.
Skills
Industry expertise, product knowledge, and technical understanding of the client environment.
Benefits
Comprehensive range of benefits including a competitive salary, incentive awards based on individual and business performance, and eligibility for visa sponsorship.
Pay
Competitive salary with potential for incentive awards based on individual and business performance.
Schedule
Full-time position.
Computer Services, Inc.
CSI is an Equal Opportunity Employer. We provide rewarding and challenging career opportunities for our employees.