Solution Architect

About the Role

As a member of our Consulting Team, you will understand our customers’ most pressing business performance challenges and be committed to helping them solve complex issues in the distributed value chain prevalent in today’s manufacturing landscape.

Responsibilities

• Provide creative solutions to complex business problems while maintaining best practices.
• Guide and mentor the consulting project team during the project.
• Drive client participation in project design activities.
• Lead Deployment Workshops to help customers achieve immediate value from their investment.
• Own solution architecture sign-off, manage project scope, and lead escalation handling to ensure delivery quality and consistency.
• Facilitate business process design and development leveraging Maestro capabilities.
• Resolve complex data and analytic configurations to ensure the solution produces expected results.
• Configure the Maestro interface according to customers’ needs as defined in Agile user stories and blueprint designs.
• Produce and maintain comprehensive project documents such as solution blueprints, process flows, and handover documents throughout the engagement lifecycle.
• Develop roadmaps to solve multiple supply-chain problems using Maestro.
• Prepare and present technical sections of SteerCo presentations, providing status updates to client leadership.
• Act as a trusted advisor to client leadership throughout the engagement lifecycle.
• Work with Account Executives and Client Partners to articulate the value of Maestro and discuss implementation methodologies.
• Support services sales opportunities as the solution and technical leader.

Requirements

• Multiple cycles of leading development teams in complex supply-chain solution design, development, and testing.
• 10 to 15 years of relevant experience in business software consulting and/or manufacturing and demand management.
• Experience engaging and negotiating with C-level stakeholders.
• Detailed knowledge of functional supply chain solutions such as ERP/MRP, Sales and Operations Planning, Demand Planning, Aggregated Supply Planning, Order Fulfilment, Capacity Planning, Inventory Management, and managing planning activities with distributors and contract manufacturers.
• Familiarity with AI/ML concepts and their application in supply chain (e.g., forecasting, anomaly detection, optimization).
• SAP ECC/APO implementation experience or other major ERP implementations.
• Experience with manufacturing planning solutions such as Kinaxis, SAP, JDA, etc., is advantageous.
• Understanding of the solution development life cycle, including business requirements definition, review of functional specifications, development of test plans, testing, user training, and deployment.
• Experience in electronics/high-tech manufacturing industries (EMS, OEM hardware, etc.) or industrial, automotive, pharmaceutical, aerospace, and defense industries.
• Experience working with relational databases and JavaScript.

Qualifications

Not explicitly stated in the posting.

Skills

• Strong problem-solving and analytical skills.
• Excellent communication and presentation abilities.
• Leadership and mentorship capabilities.
• Technical proficiency in supply chain solutions and software consulting.

Benefits

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month).
• Flexible work options.
• Physical and mental well-being programs.
• Regularly scheduled virtual fitness classes.
• Mentorship programs and training and career development.
• Recognition programs and referral rewards.
• Hackathons.

Location: Taiwan

About Kinaxis: Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us the passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis. Founded in 1984 by a team of three engineers in Ottawa, Canada, we have grown into a global organization with over 2000 employees supporting 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence across industries. Our journey in India began in 2020, and we’ve been growing steadily since. We are proud to be Great Place to Work® Certified™ and are expanding our team in Chennai and globally.

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do every day—stocked store shelves, available medications, and more.

Work with Fortune 500 Brands: Companies like Ford, Unilever, Yamaha, P&G, and Lockheed-Martin trust us to help them take control of their integrated business planning and digital supply chain.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee influences hiring practices, talent assessment training, and mandatory training on unconscious bias and inclusion. We’re committed to a net-zero operations strategy and actively support communities where we can make the most impact.