Solution Architect

Tampa · Product & Development · Full time · On-site

About the role

As vivenu’s first dedicated Solution Architect on the US team, you will bridge the gap between our powerful API-first platform and complex enterprise ticketing needs. This role focuses on mapping requirements to our API architecture and establishing templates, frameworks, and best practices that will allow vivenu to scale.

Responsibilities

• Architect tailored solutions for custom integration gaps, such as API connections, Single Sign-On (SSO) setups, and ERP, leveraging vivenu’s powerful capabilities.
• Partner closely with enterprise clients to seamlessly transition their existing digital storefronts into a cutting-edge, headless commerce architecture powered entirely by vivenu's robust APIs.
• Run deep-dive technical workshops with a diverse mix of client stakeholders—ranging from customer CTOs and IT departments to third-party web agencies and Ticketing Managers—to extract requirements and translate complex needs into scalable blueprints.
• Align customer expectations with vivenu's platform capabilities, and act as the internal escalation point for complex technical questions in post-sales to ensure all scoped solutions are highly viable, scalable, and independently executed.
• Leverage rapid scripting, AI tools, and proof-of-concepts to quickly verify data flows, turning these bespoke solutions into high-impact white papers and global integration templates that establish vivenu as a technical leader.
• Adapt quickly and jump into any industry vertical or technical challenge whenever and wherever needed, driving innovative platform solutions from conception to execution.

Requirements

• 5+ years of experience in a similar role, ideally with a background in software engineering or a highly technical role, with a deliberate career pivot toward client-facing strategy, business impact, and solution design.
• A university degree in Computer Science or a related quantitative, technical field.
• A broad, comprehensive understanding of web applications, REST APIs, webhooks, data mapping, and how modern software ecosystems interact.
• The ability to read API documentation, write functional scripts to test endpoints, and deeply analyze and debug AI-generated code.
• Exceptional communication skills to navigate high-stakes client environments, manage multiple priorities, and confidently manage client expectations.

About vivenu

vivenu is the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University, and the Hockenheimring—turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure. With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges—helping organizers deliver exceptional experiences and drive real growth.

Benefits

• Live Entertainment Tech: Play a mission-critical role for global brands, redefining fan experiences from festivals to major sports events. Here, you’re part of the business of fun—powered by cutting-edge technology that brings moments to life for millions.
• Sustainable Growth: We scale sustainably on a profitable, VC-backed foundation with true product-market fit. This means continuous investment in our people, products, and long-term vision.
• Top-tier Team: Collaborate with over 160 dedicated professionals, including leaders from Google, Slack, and Salesforce. Together, we’re shaping the future of live entertainment technology, one decision at a time.
• Global DNA: We’re a diverse, merit-driven team spread across six global offices. Talent and impact are what matter here—not hierarchy or background.
• Fast Growing, in All Aspects: Sifted consistently ranks us among the fastest-growing scale-ups in Europe. We’re driven by daily learning, shared wins, and collective growth.
• Next-Gen Leaders & Insights: Work alongside some of tech’s brightest minds—from Forbes 30 Under 30 founders to Executive of the Year award winners. At vivenu, you’ll help set the standard for the ticketing industry’s future.

Inclusion

At vivenu, we believe our people define our success—and that we win with bold, diverse minds. The strongest teams are built on different perspectives, experiences, and voices. We’re committed to creating a workplace where everyone feels empowered to contribute, grow, and thrive to shape the future of live entertainment globally.