Solution Architect, ALM

About the role

The Solution Architect, ALM role at Iron Mountain is designed for individuals who are passionate about technology and have a proven track record of delivering exceptional results. This position is within the Asset Lifecycle Management Business Unit, which is dedicated to creating transformative solutions, mitigating operational risks, and driving sustainable business growth for our valued enterprise clients.

Responsibilities

• Collaborate with sales and account management teams to lead deep client discovery, perform business process analysis, and conduct customized solution demonstrations.
• Create detailed, profitable, and secure technical designs encompassing hardware, software, and system integration components built to scale.
• Support the end-to-end sales lifecycle by translating technical architectures into clear client-facing proposals, RFP and RFx responses, contracts, and SOW.
• Partner cross-functionally with clients, product managers, and engineers to maintain alignment and assist in pre-sales activities that achieve revenue growth targets.
• Oversee the implementation of proposed architectures, mitigate technical risks, manage external vendor relationships, and provide post-implementation support to ensure total client satisfaction.

Requirements

• 3–5 years of experience in Technical and Pre-Sales engineering roles (experience in the service or outsourcing industry is preferred).
• Strong knowledge of Information Technology Asset Management solutions across both corporate end-user and data center environments, alongside familiarity with the commercial Information Technology hardware market sector.
• Proven ability in constructing complex Business-to-Business solutions, handling system integrations, and working with enterprise platforms such as ServiceNow.
• Exceptional communication and presentation skills, with a demonstrated ability to translate technical concepts and financial fluency models for both technical and non-technical audiences.
• Bachelor’s degree in a Business, Technical, or related field of study.
• Flexibility to travel at least 10% (and up to 25% during peak periods) per month.

Qualifications

• Experience in Information Technology Asset Management solutions across both corporate end-user and data center environments.
• Familiarity with the commercial Information Technology hardware market sector.
• Ability to construct complex Business-to-Business solutions, handle system integrations, and work with enterprise platforms such as ServiceNow.
• Exceptional communication and presentation skills, able to translate technical concepts and financial fluency models for both technical and non-technical audiences.
• A Bachelor’s degree in a Business, Technical, or related field of study.
• Flexibility to travel at least 10% (and up to 25% during peak periods) per month.

Skills

• Technical and Pre-Sales engineering experience.
• Knowledge of Information Technology Asset Management solutions.
• Ability to construct complex Business-to-Business solutions.
• System integration expertise.
• Communication and presentation skills.

Benefits

• Day-One Benefits: Comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment.
• Empowering Your Balance: Flexible vacation plan and flexible schedules to support your personal and professional well-being.
• Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale.
• Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package.

Pay

Competitive salary commensurate with your experience.

Schedule

Remote work with occasional travel.