Solution Architect, ALM

About the role

The Solution Architect, ALM role at Iron Mountain is designed for individuals who are passionate about technology and ready to drive innovation in the Asset Lifecycle Management (ALM) space. This position involves collaborating with sales and account management teams to lead deep client discovery, architecting complex solutions, and ensuring client satisfaction throughout the project lifecycle.

Responsibilities

• Client Engagement & Discovery: Collaborate with sales and account management teams to lead deep client discovery, perform business process analysis, and conduct customized solution demonstrations.
• Architectural Solution Design: Create detailed, profitable, and secure technical designs encompassing hardware, software, and system integration components built to scale.
• Proposal & Contract Development: Support the end-to-end sales lifecycle by translating technical architectures into clear client-facing proposals, RFP and RFx responses, contracts, and SOW.
• Stakeholder Management & Revenue Support: Partner cross-functionally with clients, product managers, and engineers to maintain alignment and assist in pre-sales activities that achieve revenue growth targets.
• Project Oversight & Risk Assessment: Oversee the implementation of proposed architectures, mitigate technical risks, manage external vendor relationships, and provide post-implementation support to ensure total client satisfaction.

Requirements

• 3–5 years of experience in Technical and Pre-Sales engineering roles (experience in the service or outsourcing industry is preferred).
• Strong knowledge of Information Technology Asset Management solutions across both corporate end-user and data center environments, alongside familiarity with the commercial Information Technology hardware market sector.
• Proven ability in constructing complex Business-to-Business solutions, handling system integrations, and working with enterprise platforms such as ServiceNow.
• Exceptional communication and presentation skills, with a demonstrated ability to translate technical concepts and financial fluency models for both technical and non-technical audiences.
• Bachelor’s degree in a Business, Technical, or related field of study.
• Flexibility to travel at least 10% (and up to 25% during peak periods) per month.

Qualifications

• Experience in Information Technology Asset Management solutions across both corporate end-user and data center environments.
• Familiarity with the commercial Information Technology hardware market sector.
• Ability to construct complex Business-to-Business solutions, handle system integrations, and work with enterprise platforms such as ServiceNow.
• Exceptional communication and presentation skills, with the ability to translate technical concepts and financial fluency models for both technical and non-technical audiences.
• A Bachelor’s degree in a Business, Technical, or related field of study.
• Flexibility to travel at least 10% (and up to 25% during peak periods) per month.

Skills

• Technical and Pre-Sales engineering experience.
• Knowledge of Information Technology Asset Management solutions.
• Ability to design and implement complex technical solutions.
• Excellent communication and presentation skills.
• Ability to work effectively with cross-functional teams.

Benefits

• Day-One Benefits: Comprehensive health, wellness, and retirement plans, flexible vacation plan, and flexible schedules.
• Continuous Career Development: Ongoing training, corporate learning resources, and internal advancement opportunities.
• Compensation & Care: Competitive salary commensurate with experience, paired with a comprehensive benefits package.

Pay

Competitive salary commensurate with your experience.

Schedule

Remote work with occasional travel.