Jobs · Information Technology · Mississippi

Solution Analyst II - IT (2nd shift)

Milwaukee Tool · Olive Branch, MS · 2 wk ago
Information TechnologyFull-time

Duties And Responsibilities

  • Work with business teams, project leaders and application end users to collect and analyze project business requirements for functions or applications under limited direction
  • Create accurate and detailed requirement specification documents and functional technical specification documents
  • Understand the relationship between functional and technical requirements
  • Identify the current – future- state business processes
  • Provide a technical development support for development and system configurations and automation requirements
  • Serve as a communications liaison between business end users and application developers to understand key issues, identify perceptions gaps and resolve questions
  • Cook with business users to test, validate, and evaluate new applications and functions, and identify issues in functionality
  • Provide day to day and on-call second and third tier end user application support, as appropriate

Education And Experience Requirements

  • Requires education equivalent to four years of high school OR 2 year IT degree preferred
  • ITIL Certification Preferred
  • 4+ years of work experience in business analysis or an IT related position
  • Exposure to IT business applications and methodologies required
  • Prefers 2+ years of hands on experience with business systems / processes: WMS, ERP, CRM, BI or other business applications
  • Strong math and analytical skills
  • Experience in writing SQL queries
  • Knowledge of warehouse management systems; High Jump experience a plus
  • Working knowledge in MS Office
  • Knowledge of radio frequency scanning process and devices
  • Excellent communication skills
  • Strong business analytical skills to drive business requirement definition that involves eliciting, analyzing, prioritizing, articulating and documenting business requirements
  • Ability to lead small projects (with minimal guidance) in various SDLCs (waterfall and agile) leading development teams and aligning with business stakeholders
  • Knowledge of project management skills including planning, scheduling and execution
  • Experience with product and technical thinking, and executing in a fast paced environment that meet or exceed expressed needs
  • Strong verbal and written communication skills across functional audiences with different backgrounds
  • Strong SQL Skills

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