Soldier Readiness Clerk

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensures Soldiers and civilians have completed every station in the SRC process.
• Identify a Soldier or civilians’ deployable status, as it should be reflected on DA Form 7425, Readiness and Deployment Checklist.
• Makes sure all persons processing through SRC signs out on the appropriate roster.
• Verifies that a Soldier has completed the Post Deployment Health Assessment with annotation on the Re-Deployment, Post Deployment and Reconstitution Checklist 390 (RPDRC).
• Validates Soldiers during the Annual SRC process.
• Must have general knowledge of all stations in the Soldier Readiness Center process.
• Performs general administrative duties (i.e. answering phones and questions of the customer).
• Uses discretion when processing Soldiers’ personal information.
• Must have a working knowledge of personnel Stations 1, 10 and 12.
• Affords assistance to fellow staff members in controlling the flow of Soldiers throughout the SRC process, to include processing Soldiers for all personnel stations when necessary.

SUPERVISORY RESPONSIBILITIES

QUALIFICATIONS

• Must be able to operate a Personal Computer (PC) with a functional knowledge of Microsoft Office Applications (primarily Microsoft Word, Excel, Outlook, Power Point and Windows graphical user interface) and Data/web based systems required for task area performing work.
• Must have a working knowledge of Army rank structure and military unit relationships (e.g., Company, Battalion, Brigade, Division, etc).
• The job requires senior level leadership and staff experience.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Monitoring/Assessing performance of yourself to make improvements or take corrective action.
• Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• The ability to apply general rules to specific problems to produce answers that make sense.

EDUCATION and/or EXPERIENCE

• At a minimum, possess a High School Diploma or GED Equivalent.
• Preferred Associate's Degree or higher.
• Preferred minimum one year of personnel administrative experience.
• Must have a working knowledge of Army rank structure and military unit relationships.

LANGUAGE SKILLS

• Must be able to speak, read, write, and understand English.
• Ability to read, comprehend and explain instructions, letters, memos, emails and correspondence from inside the organization as well as from external sources.
• Ability to effectively respond, communicate and present information to senior management, contracting officials, clients and other employees in the organization.

REASONING ABILITY

• Ability to organize work, define and solve problems, establish and manage priorities, collect data, establish facts and draw valid conclusions based on facts.
• Manager participates in prioritization of work and decision-making on allocation of resources.
• The incumbent must be able to analyze a situation analytically, evaluate the facts/data and formulate a plan of action.

CERTIFICATES, LICENSES, REGISTRATIONS

• Must possess a valid U.S. state driver’s license, applicable for the type and class of vehicle being operated.

PHYSICAL DEMANDS

• Must be physically capable of performing assigned tasks.
• Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential duties and functions.
• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Duties are primarily performed in an office environment; however, travel to off-site projects may involve work outdoors; in warehouses; supply points; motor pools; maintenance facilities; etc. for short periods of time.