Military Personnel Clerk- Soldier Readiness Center (Temporary)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensures Soldiers and civilians have completed every station in the SRC process.
• Identify a Soldier or civilians’ deployable status, as it should be reflected on DA Form 7425, Readiness and Deployment Checklist.
• Make sure all persons processing through SRC signs out on the appropriate roster.
• Validate Soldiers during the Annual SRC process.
• Perform duties at in-processing, personnel records and out-processing stations in the Soldier Readiness Center process.
• Performs general administrative duties (i.e. answering phones and questions of the customer).
• Affords assistance to fellow staff members in controlling the flow of Soldiers throughout the SRC process, to include processing Soldiers for all personnel stations when necessary.

SUPERVISORY RESPONSIBILITIES

QUALIFICATIONS

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Making assessments of own performance to make improvements or take corrective action.
• Using discretion when processing Soldiers’ personal information.
• Having a working knowledge of personnel Stations.
• Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• The ability to apply general rules to specific problems to produce answers that make sense.

LANGUAGE SKILLS

• Must be able to speak, read, write, and understand English.
• Ability to read, comprehend and explain instructions, letters, memos, emails and correspondence from inside the organization as well as from external sources.
• Ability to effectively respond, communicate and present information to senior management, contracting officials, clients and other employees in the organization.

REASONING ABILITY

• Ability to organize work, define and solve problems, establish and manage priorities, collect data, establish facts and draw valid conclusions based on facts.
• The incumbent must be able to analyze a situation analytically, evaluate the facts/data and formulate a plan of action.

CERTIFICATES, LICENSES, REGISTRATIONS

• Must possess a valid U.S. state driver’s license, applicable for the type and class of vehicle being operated.

PHYSICAL DEMANDS

• Must be physically capable of performing assigned tasks.
• Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential duties and functions.
• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Duties are primarily performed in an office environment; however, travel to off-site projects may involve work outdoors; in warehouses; supply points; motor pools; maintenance facilities; etc. for short periods of time.