Software Technician
BlackSea Technologies · Baltimore, MD · 1 wk ago
Information Technology$34–$38/hrFull-time
About the role
BlackSea Technologies is seeking a hands-on technician with strong computer and electronics experience to join our teams performing unmanned and manned vessel production, troubleshooting, and repair.
Responsibilities
- Configure, install, and validate vessel software systems for new builds and retrofit projects, ensuring proper integration across onboard subsystems.
- Load and verify operating software on mission computers including operating systems, control software, and supporting applications.
- Set up and configure communication systems, including radios, antennas, IP networking, and encryption parameters as required.
- Program and deploy firmware to embedded systems such as Power Distribution Modules (PDMs), control units, and interface devices.
- Update and maintain firmware across vessel sensors and payload systems, including cameras, radar, GPS, AIS, and remote-control systems.
- Perform system bring-up, checkout, and functional testing of software and networked components during vessel commissioning.
- Troubleshoot software, firmware, and network issues across integrated vessel systems, working across hardware/software boundaries.
- Verify configuration control by ensuring correct software versions, firmware revisions, and parameter sets are installed per build documentation.
- Maintain detailed records of software loads, configuration settings, IP schemes, and firmware versions for each vessel.
- Support development and refinement of standard operating procedures (SOPs) for software installation, configuration, and testing.
- Collaborate with engineering teams (software, electrical, systems) to resolve integration issues and implement updates or improvements.
- Assist in root cause analysis and corrective actions for software-related defects identified during production or testing.
- Support field service, commissioning, or troubleshooting activities as needed, including occasional travel.
- Ensure compliance with cybersecurity, data handling, and configuration management requirements.
- Participate in continuous improvement efforts to streamline software deployment, reduce errors, and improve repeatability across builds.
Requirements
- Associate’s or Bachelor’s degree in Computer Engineering, Electrical Engineering, Computer Science, Engineering Technology, or a related field, and 3-6 years relevant experience.
- Hands-on experience with embedded systems, electronics integration, or technical system configuration may be substituted for formal education.
- Familiarity with Linux and Windows system setup and operations
- Basic networking knowledge (IP addressing, subnets, device configuration)
- Comfort working at the hardware–software boundary
Desired Skills
- Experience configuring and flashing/updating firmware on embedded/industrial computing systems
- Experience with rugged industrial computing systems
- Experience with programmable Power Distribution Modules
- Ability to follow and improve configuration control processes
- Strong troubleshooting mindset across systems, not just software
- Background in military electronics/communications, Technical institutes, or lab/project-heavy backgrounds
- Curiosity about why systems work, not just how to set them up
- Proven experience debugging unfamiliar problems