Software Technical Business Analyst - Herndon, VA

Job Overview

We are looking for a Technical Business Analyst to work closely with product managers, engineering teams, and business stakeholders to define clear, implementation-ready requirements for software features, platform capabilities, and system improvements.

About the Role

The role is responsible for turning product intent and business needs into well-structured requirements that account for workflows, data models, APIs, integrations, edge cases, and measurable outcomes. You will operate at the intersection of product definition and technical execution, helping shape user-facing and backend capabilities by defining detailed functional requirements, acceptance criteria, data needs, process flows, and integration expectations.

Responsibilities

• Partner with product managers and stakeholders to gather, analyze, and document requirements for new features, product enhancements, and platform capabilities.
• Translate product goals and business needs into clear, testable requirements including user stories, use cases, business rules, workflow definitions, and acceptance criteria.
• Help refine feature scope by identifying assumptions, constraints, dependencies, edge cases, and expected user or business outcomes.
• Support prioritization and roadmap discussions by clarifying business value, customer impact, technical considerations, and delivery trade-offs.
• Analyze current-state and future-state workflows, system interactions, and business processes to support product and solution design.
• Document process flows, field definitions, data mappings, API-related requirements, integration points, and business logic needed for implementation.
• Work with engineering and architecture teams to ensure proposed solutions are technically feasible, aligned with product intent, and practical to implement.
• Identify exception paths, system impacts, reporting needs, and data dependencies that must be addressed during design and delivery.
• Facilitate discussions between product, business, and technical teams to align on feature intent, requirements, scope, priorities, and solution trade-offs.
• Act as a day-to-day point of clarification for development, QA, and product teams throughout backlog refinement, sprint planning, implementation, and validation.
• Support requirement walkthroughs, story grooming, and feature readiness reviews to ensure work is well-defined before development begins.
• Evaluate change requests and evolving product requirements for business impact, customer impact, technical implications, and traceability.
• Participate in test planning, UAT, and feature validation by ensuring requirements are complete, testable, and aligned with intended product behavior and business outcomes.
• Attend requirement validation, solution reviews, defect triage, and release-readiness discussions to confirm features meet functional expectations.
• Maintain traceability from business need and product objective through implementation, validation, and release.
• Continuously improve requirement quality, product analysis practices, and documentation standards to support better delivery outcomes.

Requirements

• 5+ years of experience as a Business Analyst, Technical Business Analyst, Systems Analyst, Product Analyst, or similar role supporting software product delivery.
• Strong experience defining functional requirements for software features in a structured, detailed, and testable way.
• Demonstrable ability to work effectively with product managers, business stakeholders, developers, QA, and architects in agile delivery environments.
• Experience creating artifacts such as user stories, acceptance criteria, process flows, use cases, data mappings, business rules, and requirement documentation.
• Comfort working on technically oriented requirements involving APIs, integrations, workflows, data, and system behaviors.
• Strong analytical, communication, and problem-solving skills, with attention to detail, traceability, and requirement quality.

Preferred Experience

• Experience supporting enterprise software products, platform capabilities, data flows, or integration-heavy systems.
• Familiarity with product management and delivery tools such as Azure DevOps, Jira, Confluence, Visio, Lucidchart, Figma, or similar platforms.
• Experience working with engineering teams on APIs, service contracts, data models, reporting needs, and non-functional considerations.
• Exposure to customer-facing software, regulated enterprise environments, or platform modernization initiatives.
• CBAP, CCBA, PMI-PBA, Scrum certification, or similar business analysis or product-related credential.