Software Release Specialist

About the role

The Software Release Specialist plays a crucial role in the KNAPP Group, supporting the project's Software Core Team in managing software releases across various stages including development, testing, commissioning, and on-site operations.

Responsibilities

• Organizes software release planning and execution activities for assigned projects, maintaining schedules, milestones, and calendars.
• Coordinates required release inputs such as development status, testing results, and commissioning readiness.
• Prepares, maintains, and tracks release documentation including readiness checklists, release notes, release issues, approved decisions, deployment records, and Requests for Change (RFCs).
• Tracks release dependencies, risks, and issues; documents findings and serves as the primary escalation point for concerns.
• Serves as a facilitator for release coordination meetings and communicates release schedules, dependencies, and impacts to project stakeholders.
• Collaborates with Software Development, Quality Assurance, Commissioning, and IT teams to support coordinated release execution.
• Fulfills established release management processes, tools, documentation standards, and reporting requirements.
• Contributes to continuous improvement initiatives to enhance release predictability, quality, and efficiency.
• Affirms alignment of release activities with business objectives, customer commitments, and contractual or regulatory requirements.
• Supports executive-level discussions with clear assessments of release readiness, risks, and trade-offs.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Logistics, or related field preferred, or equivalent experience.
• 0–2 years of experience in software delivery coordination, IT support, engineering support, or project coordination.
• Internship or co-op experience in IT, logistics software, or automation environments preferred.
• Foundational understanding of software delivery lifecycles (Development, Testing, Commissioning, Go-Live).
• Exposure to release management, issue tracking, or version control tools.
• Basic understanding of system interfaces and enterprise software dependencies.
• Strong organizational, analytical, and communication skills.
• Demonstrated ability to manage competing priorities, operate under pressure, and maintain high standards of accuracy, reliability, and accountability.

Qualifications

• Authorization to work in the U.S.
• Travel required up to 20%
• Passport or ability to obtain passport
• Professional office etiquette is required at all times
• Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada)
• Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds.