Software Product Manager - North America channels

About the role

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.

The Software Product Management team works very closely with Engineering and Design teams to develop new products and customize products to suit local carrier and market needs. The product manager will work with regional sales teams and global colleagues to ensure products have the right hardware and software enablers and features. The product manager will also be the main point of contact to provide technical support to internal teams and customers for questions related to the North America channels.

Responsibilities

• Manage entry/mainstream products or core software experience independently with business performance accountability (volume, revenue, profit, NPS, etc.) and serve as the major contributor to the product line.
• Develop own insights and thinking on product planning; proactively track customer demand changes, market dynamics, and technology trends to propose product development direction and strategies that drive business growth and win over competition.
• Leverage customer feedback to make further improvements on process and product.
• Lead the product team to produce deliverables; consistently advocate for and influence customer and/or partner decision making.
• Act as a team lead by allocating work, addressing day-to-day issues, and seeking/providing resources or technical expertise.
• Lead cross-functional teams, segment, and/or corporate collaboration to achieve business objectives.
• Role model in managing work/priorities as well as leading own team or projects.
• Provide compelling arguments to counter skepticism or resistance about the product; create open and effective communication channels that help align multiple feature areas within the product.
• Translate concepts among different audiences (customers vs. internals; engineering vs. sales; higher level vs. lower level roles).
• Lead cross teams/segment/corporate on process and product improvement plan design and execution.
• Through discipline proficiency, influence design and process improvements of advanced problems.
• Break complex problems into parts that can be addressed by different individuals or teams, and align them to work together towards a solution.
• Lead cross teams to provide total solutions.

Requirements

• Bachelor’s or Master’s degree in engineering or computer science.
• 8+ years of experience in engineering, product management, project management, or business development.
• 2+ years of experience with Android/Mobile Software.
• Excellent presentation skills and the ability to efficiently communicate to senior executives both internally and externally.
• Self-driven / self-starter mindset.
• Excellent listening, verbal, and written communication skills, including the ability to analyze and communicate technical issues, lead discussions, and influence decisions.
• Excellent interpersonal skills, negotiation, and conflict resolution.
• Demonstrated advanced analytical and problem-solving skills.
• Ability to learn and apply new technologies quickly and in a self-directed manner.
• 8 years of relevant work experience.

Preferred Qualifications

• An MBA or equivalent is preferred.
• Experience working with carriers, regional, and regulatory requirements.