Software Product Manager

Responsibilities

• Define and own the Device Certification and Platform Readiness program, including certification tiers, acceptance criteria, and lifecycle expectations for device integration touch points.
• Establish a standardized readiness framework for all hardware NPIs entering: Device Manageability, Cloud services, Desktop, mobile, and room application experiences.
• Continuously evolve the framework as platforms, devices, and customer expectations change.
• Partner with hardware product teams to embed certification requirements early in NPI planning.
• Ensure new devices meet defined quality bars before broad customer exposure or sales enablement.
• Identify and manage gaps across firmware, cloud, app, and operational dependencies.
• Collaborate with stakeholders to guide feature development and prioritization.
• Translate user requirements into executable and workable feature items with the software engineering team.
• Work closely with engineering, cloud operations, QA, UX, support, documentation, and GTM teams.
• Translate platform capabilities and constraints into clear certification rules and launch requirements.
• Act as an advocate for the stakeholders during specification and development stages.
• Align certification criteria with broader platform standards and service-level expectations.
• Define metrics to measure certification maturity, launch readiness, and post-launch quality.
• Establish ingest, validation, and exception-handling processes.
• Drive continuous improvement using customer feedback, operational data, and incident learnings.
• Clearly document certification levels, expectations, and device status for internal stakeholders.
• Enable sales, support, and partner teams with clear expectations and launch confidence.

Requirements

• Recommended Bachelor’s degree or equivalent practical experience.
• 5+ years of experience in product management, platform product management, or technical program ownership.
• Proven ability to design and operationalize structured frameworks across multiple teams.
• Experience working with hardware, firmware, or device-centric software platforms.
• Strong systems thinking and comfort managing dependencies across engineering, cloud, and operations.
• Strong written communication skills with a bias toward clarity and precision.

Preferred Experience

• With device manageability, SaaS platforms, or cloud-connected hardware ecosystems.
• Familiarity with tiered quality models, certification programs, or maturity frameworks.
• Experience driving NPI readiness or launch governance in complex organizations.

Education & Experience

• Bachelor’s degree or equivalent practical experience.
• 5+ years of experience in product management, platform product management, or technical program ownership.
• Proven ability to design and operationalize structured frameworks across multiple teams.
• Experience working with hardware, firmware, or device-centric software platforms.
• Strong systems thinking and comfort managing dependencies across engineering, cloud, and operations.
• Strong written communication skills with a bias toward clarity and precision.

Skills

• Agile Methodology
• Automation
• Change Management
• Computer Science
• Continuous Improvement
• JIRA
• Kanban Principles
• Milestones (Project Management)
• New Product Development
• Process Improvement
• Product Management
• Project Engineering
• Project Management
• Project Planning
• Project Schedules
• Risk Management
• Scrum (Software Development)
• Software Development
• Sprint Planning

Communication & Enablement

• Clearly document certification levels, expectations, and device status for internal stakeholders.
• Enable sales, support, and partner teams with clear expectations and launch confidence.

Success Criteria

• Hardware NPIs enter the HP Manageability ecosystem through a predictable, repeatable certification process.
• Leverage the established framework to ensure launch readiness is clearly understood, measurable, and trusted across teams.
• Drive improvements in device quality and manageability consistency over time.
• Stakeholders are able to trust and execute launches.

Qualifications

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Pay Range

$110,300.00 - 159,950.00 USD annually

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including:
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave