Software Implementation Engineer

Job Purpose

The software implementation engineer core responsibility is to successfully test, train and deploy the Kardex FulfillX software platform for our customers. He/she will develop all training of FulfillX within the outlined scope of work and test all IT hardware and software aspects of the system prior to handover to the customer.

Your tasks

• Configure and test Kardex software system to fit customer specifications and efficiently run automated systems to the customer’s needs
• Develop and execute internal, interface and integrated test plans with the AutoStore system, Kardex software system, client host systems and other technologies that may be integrated with the solution
• Work closely with the Integration Engineer and perform end-to-end testing of the entire integrated system with focus on the FulfillX system
• Support the customer during the post-handover ramp up period
• Travel to project sites, for sometimes a few weeks on one trip. Total travel estimate is 30% to 40%
• Travel domestically for training opportunities

Main Accountabilities

• Contribute to the development feedback of the Kardex functional and interface specifications
• Develop internal FulfillX internal software test plan
• Lead the software factory acceptance test for the customer prior to on-site end-to-end testing
• Develop customer training documentation for FulFillX
• Perform on-site customer training for FulFillX
• Develop integrated FulfillX test cases and test plan for the overall integrated system with focus
• Perform integrated testing of the AutoStore, Kardex software, customer host systems and other integrated technologies for the project
• Perform on-site customer ramp-up support after handover

Profile

• Bachelor’s degree in business, engineering, IT, or software fields
• 3+ years’ experience with work with software and/or deployments of automation systems, AutoStore experience a plus
• Excellent communication and interpersonal skills
• Excellent troubleshooting ability, software, and IT hardware acumen
• Experience working in a project team in a project and construction-like environment
• Ability to use MS office suite and other similar software programs
• Leadership: Ability to establish effective working relationships across the boundaries, Self-driven, result oriented with positive outlook to success, Ability to coach and teach the customer on best practices and process improvement as it relates to the Kardex provided scope, Clear focus on high quality and ensuring all the customers' needs are met

Benefits

• Long-term prospects: A secure job in a fast-growing, international company with exciting development opportunities and interesting and varied tasks in a future-oriented environment
• Valuable support: Great team spirit, elaborate onboarding and a wide range of training opportunities
• Awesome benefits: Attractive salary, company 401k w/company match, Health & Welfare benefits like medical, dental, vision, Life & Disability
• Attractive extras: Corporate benefits, generous paid time off, paid holidays, company and team events