Software Engineering Manager - Enterprise Tools - (Remote)

About the role

Manages and oversees the teams responsible for design and development of software applications, and their operations and maintenance. Directs the work of engineers to ensure best practices around software development. Provides oversight of enterprise software solutions to ensure successful implementation of released applications.

Responsibilities

• Empowers a team of software engineers, business analysts, and scrum masters who may be matrixed into development teams to develop scalable software solutions that deliver business value.
• Provides best practices for analysis, design, software development, and quality engineering activities toward the implementation of complete, end-to-end solutions.
• Works closely with third parties and stakeholders to manage risks and dependencies in order to deliver features across multiple projects and teams efficiently.
• Removes impediments associated with hand-off to external dependencies during execution.
• Coordinates the review of requirements with vendors, stakeholders, and architects.
• Serves as liaison to address any vendor-specific blockers during execution.
• Defines, develops, and articulates different delivery and resource management methodologies of projects based on stakeholder needs.
• Develops staff through coaching, timely performance feedback, assessments, and conflict management; establishes performance and development plans.
• Ensures a constantly rising bar of technical excellence and professional growth; manages, mentors, and coaches to ensure continued growth and development to aid in achieving career goals.
• Ensures team members understand individual commitments as well as team and company goals, helping the teams achieve Sprint completion and release dates.
• Ensures that the team(s) has the right skills and capability to deliver; addresses gaps through reskilling and/or hiring.
• Ensures retention of top talent and identifies methods for keeping high performers engaged and growing.
• Recommends and develops solutions which take into consideration costs, business needs, and organizational impacts.
• Works with cross-functional teams to meet business objectives.
• Researches and identifies opportunities to expand the team's capacity with lower-cost development resources.
• Develops the business model for remote teams and recommends the vendor based on suitable criteria.
• Ensures the local team understands the outsourcing strategy and their role with the remote teams to retain talent.
• Manages expenses to ensure effective use of capital and cash flow; provides budget estimates and spending forecasts; analyzes past spend and accounts for discrepancies.
• Facilitates all aspects of software development from planning, testing, and quality assurance to implementation.
• Ensures adherence to IT best practices and the organization's SDLC.
• Makes appropriate team assignments and encourages the team to embrace processes that drive sustainable improvements.
• In conjunction with Product Management, helps the team estimate features for release planning with a mindset of continuously improving estimation accuracy.
• Tracks and reports on teams' progress towards completion of assigned deliverables.
• Serves as a channel of prioritization, escalation, and marshals the appropriate resources to resolve urgent or high-severity issues quickly and efficiently while minimizing the impact to customers.

Supervisory responsibility

This position manages people.

Qualifications

Education

Bachelor's Degree in Computer Science, Information Technology, or related field. In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Licenses & certifications

Preferred upon hire: Scrum Alliance Certified Enterprise Coach.

Experience

• 5 years related professional experience.
• 1 year supervisory experience or demonstrated progressive leadership experience.

Knowledge, skills, and abilities

• Ability to prioritize projects and allocate resources based on organizational goals.
• Ability to establish relationships and credibility with engineers.
• Ability to cultivate a collaborative, high-performing team environment.
• Understanding of distributed computing principles.
• Collaborating on a cross-functional team to execute against product road map.
• Experience working with relational databases.
• Select, monitor, coach, develop, and grow employees.
• Support the operations and business continuity.
• Knowledge and experience with various delivery methodologies.
• Experience in software development life cycle (SDLC) and delivery.
• Excellent communication skills both written and verbal.
• Ability to recognize, analyze, and solve a variety of problems.
• Fundamental knowledge of software engineering best practices, agile methodologies, CI/CD pipelines.
• Identifies technical risks and develops mitigation strategies; introduces and recommends industry best practices and standards for the project.
• Evaluates and assists in the selection and procurement of hardware and software technologies and serves as a mentor for junior developers.
• Works with stakeholders as well as technical and analytical counterparts to define constraints and develop requirements and concept of operations documentation.
• Ensures code quality standards, deployment methodologies, and practices.
• Knowledge of code deployment architecture and methodology.
• Reviewing the work of other developers and providing feedback.
• Ability to communicate technical requirements to all levels of expertise.
• Proficient in establishing and maintaining good working relationships.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Pay

Salary range: $141,520 – $262,697. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range considers factors such as the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business considerations. It is not typical for an individual to be hired at the top of the range.

Benefits

Comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Corporate Systems Development

Location

Maryland, District of Columbia, Virginia

Work eligibility

Must be eligible to work in the U.S. without sponsorship.

Physical demands

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key, and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Federal compliance

The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.