Software Engineering Manager, Digital Identity — Access & Rights

The Role

This is a hands-on EM role for the Digital Identity — Access & Rights team. The team builds and operates the Entitlements and Authorization platforms, two Tier-0 services every SoFi product depends on. Combined these two platforms are the single sources of truth for what benefits does a member have and what are they allowed to do.

Requirements

• 8+ years of experience designing, building, and operating scalable, mission-critical backend systems, with 2+ years directly managing engineers.
• Proven track record running a high traffic Tier-0 or equivalent critical platform: defined SLOs, owned on-call, led major incident reviews, and drove measurable reliability improvements.
• Deep experience with platform-style engineering: API contracts, versioning, backward compatibility, consumer migration, and deprecation discipline.
• You have managed a platform team with many downstream consumers, not just a feature team.
• Active, daily user of modern AI coding tools (Claude Code, Cursor, Copilot, or equivalent).
• Concrete examples of how you have used AI to accelerate your own output or your team's throughput.
• Demonstrated ability to drive outcomes across team boundaries without escalation authority.
• You have led multi-quarter initiatives that required alignment across three or more engineering orgs.
• Hands-on technical depth in Java or Kotlin, with practical knowledge of REST APIs, event-driven systems, and relational or key-value data stores.
• Comfortable in design reviews and code reviews. Willing to write production code when the team needs a tiebreaker.
• Excellent written communication. You have written TDDs, post-mortems, and roadmap updates that senior leaders trusted without needing translation.
• Bias for action: absorbs ambiguity and resolves it, escalates it upward when the situation warrants.

Nice to Haves

• Experience building agentic workflows, internal AI tooling, or LLM-powered developer productivity systems.
• Experience with OpenFGA, Zanzibar-style authorization, or graph platforms at scale.
• Experience in regulated environments, ideally fintech, with exposure to SOX, PCI, or similar controls.
• Familiarity with AWS, Kubernetes, Kafka, DynamoDB, and Temporal.
• Experience in multi-person or delegated access patterns (consumer & business banking, family accounts, custodial, trust relationships).