Manager, Software Engineering - Identity Platform

About the role

The Manager, Software Engineering within Marqeta's Risk, Fraud and Disputes pod will lead the design, development, and execution of the Identity Platform. This role involves building and operating systems that manage the full KYC lifecycle, from CIP verification at account opening to ongoing CDD and continuous risk monitoring, as well as KYB, sanction screening, and Red Flag rules under the AML/BSA umbrella.

Responsibilities

• Own the end-to-end identity verification lifecycle, ensuring accuracy, timeliness, and regulatory compliance at every stage.
• Build and operate systems that enforce KYC obligations across the full framework: identity verification (CIP), risk-based due diligence (CDD), and event-driven re-verification as customer risk profiles evolve.
• Drive AI-first automation, reducing manual review rates and increasing efficiency across KYC/KYB decisioning, sanction screening, and Red Flag rule evaluation.
• Lead and mentor a high-performing engineering team, improving velocity and system reliability through intelligent workflows and automation.
• Act as the technical and business-facing leader in customer and regulatory escalations, translating complex compliance scenarios into scalable platform improvements.
• Partner cross-functionally with Risk, Compliance, Product, Operations, and Legal to shape the platform roadmap and identity verification strategy.

Qualifications

• Experienced engineering leader (8–10+ years in engineering, 3+ years managing senior and staff engineers).
• Deep backend engineering expertise, with a strong foundation in building and scaling backend systems.
• Breadth across the stack, leading teams delivering across multiple product lines and paradigms.
• Operational excellence and incident management, holding a high bar for system reliability and on-call hygiene.
• Hands-on AI-first mindset, embracing AI/ML to improve team velocity and reduce manual review rates.
• Strong ownership mentality, thriving in ambiguity and taking full responsibility for outcomes.
• Comfortable engaging directly with enterprise customers and compliance officers, translating technical decisions into clear narratives.

Benefits

We offer a comprehensive benefits package including:

• Multiple health insurance options
• Flexible time off
• Roth and Traditional 401(k) retirement savings program with company contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support remote work
• Annual “development dollars” for people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

Pay

The new-hire base salary range for this position is: - National: 174,700 USD - 218,400 USD

Schedule

This role can be performed remotely in the United States, only in one of our National locations, which you can review here.