Software Engineer, Integrations - BOSTON

About the role

We are looking for a hands-on and client-facing Software Engineers, Integrations focused to join our team at Topsort. In this role, you will play a pivotal part in translating real-world business needs into powerful, scalable product solutions. You’ll collaborate directly with sales, product, and engineering teams to support After-sales conversations - partner with customer success to understand client requirements, lead technical implementations with Topsort.

Responsibilities

• Engage with Prospects & Clients: Work closely with the customer success teams to understand client requirements and propose tailored technical solutions.
• Own Technical Discovery & Demos: Lead technical conversations and run product demonstrations that align our platform’s capabilities with customer needs.
• Solution Design: Translate business challenges into feasible product configurations, data integrations, and implementation plans.
• Support RFPs and Security Questionnaires: Respond to technical and compliance-related questions in RFPs and trust questionnaires.
• Own the entire integration process – You won’t just be following instructions; you’ll be leading integrations end-to-end, solving complex challenges, and acting as a trusted technical advisor to our clients.
• Be the bridge between tech & customer success – Work directly with clients, engineers, and product teams to deeply understand their needs and ensure seamless API integrations. Your solutions won’t just be functional—they’ll be impactful and user-friendly, strengthening long-term customer relationships.

Requirements

• Industry Experience: 1+ years in software development, managing integrations, APIs, system interoperability, or ad tech is a plus.
• Bachelor’s degree and above in Computer Science, Engineering, or related field from a top school.
• API Expertise: Strong experience with RESTful APIs, authentication methods (OAuth), and data formats (JSON, XML).
• Proven ability to communicate complex technical ideas clearly to both technical and non-technical audiences.
• Demonstrated success working directly with enterprise clients, understanding their operational realities and constraints.
• Comfortable navigating ambiguity and making decisions with incomplete information.
• Clear sense of ownership — you lead the solution from pre-sales design through implementation and post-sale success.
• Experience collaborating with product and engineering teams to shape customer-driven roadmaps.
• CRM & Platforms: Familiarity with customer relationship management (CRM) tools and integration platforms.
• Communication & Stakeholder Management: Strong ability to interact with both technical and non-technical audiences, translating complex concepts into actionable insights.