Software Engineer - Infrastructure

About the role

The Infrastructure team at Mercury is an enablement lever for the rest of the business, building scalable, secure, and maintainable foundations for the organization. We focus on security by default, observability, and ease of use while maintaining high velocity—shipping to production daily. This role involves expanding our "platform" to support both human engineers and AI agents, ensuring robust, user-friendly infrastructure.

The Infrastructure team maintains everything from networking to container orchestration and collaborates with product teams to fulfill their AWS needs. We seek someone passionate about building maintainable systems, obsessed with quality, and eager to solve problems alongside product counterparts. This role is ideal for someone who enjoys diving deep, shipping often, and improving systems continuously.

Responsibilities

• Build Mercury’s “Infrastructure Platform” to support the growing needs of the Engineering Organization, ensuring it is AI-friendly while remaining usable for human engineers.
• Deliver key infrastructure projects, break down complex initiatives, and define infrastructure strategy through detailed RFCs and technical specifications.
• Collaborate with product teams to enable AWS needs and improve existing systems.
• Debug and resolve low-level Linux and operating system issues.
• Contribute to cloud-native open-source technologies and upstream code.
• Operate in regulated environments (e.g., HITRUST, SOC2) to ensure compliance and security.

Requirements

• 2+ years of experience with AWS.
• Strong knowledge of low-level operating system foundations (Linux, file systems, containers, etc.).
• 2+ years of experience creating detailed technical documentation, RFCs, and tech specs.
• Keen interest in cloud-native open-source technologies and comfort contributing upstream.

Qualifications (Ideal Candidate)

• Experience operating in regulated environments such as HITRUST or SOC2.
• 2+ years of experience working in large Terraform environments with many contributors.
• 2+ years of experience writing code to support infrastructure platform development.
• Willingness to learn and tackle hard problems.

Technologies you’ll work with

• AWS: EC2, RDS, OpenSearch, ECS, EKS.
• Infrastructure as Code: Terraform.
• Version Control & CI/CD: GitHub, GitHub Actions.
• Observability: Prometheus, Grafana, OpenSearch, OpenTelemetry.
• Agentic Infrastructure: Systems enabling safe AI agent interactions with infrastructure, including guardrails for both agents and human operators.

You don’t need to know every tool upfront—we value strong fundamentals, curiosity, and the ability to go deep.

Benefits

• Highly competitive base salary and equity (stock options/RSUs) within the SaaS and fintech industry.
• Regularly updated compensation ranges based on industry data and internal pay equity.

Pay

• US employees (any location): $122,400—$158,400 USD.
• Canadian employees (any location): $115,700—$149,700 CAD.

New hire offers are based on experience, expertise, geographic location, and internal pay equity relative to peers.