Software Engineer, Forward Deployed

About the role

I'm partnered with a Series A fintech company on a confidential search for a Software Engineer who sits at the intersection of engineering, product, and customer success. This is a hands-on coding role, but it also requires someone who can walk into a customer conversation, understand a complex operational workflow, and translate it into an elegant technical solution. The company is building a payments and financial automation platform for an industry still running on paper and manual processes. The product is live, the customers are large operators, and the team is small. What you build has a direct, visible impact on how their customers run their businesses.

Responsibilities

• Own the full customer journey from pre-sales discovery through production deployment and ongoing iteration
• Work directly with customers to understand their challenges
• Architect integrations between enterprise systems
• Ship solutions that make complex operational workflows actually work

Requirements

• 3–5 years of hands-on experience shipping production systems with a track record of driving customer outcomes end-to-end
• Full-stack generalist comfortable across Ruby on Rails, Hotwire, React, TypeScript, Node.js, and PostgreSQL
• Strong experience with system integrations, APIs, and building reliable data pipelines between enterprise systems
• Comfortable owning ambiguity: you can gather requirements from vague business objectives and turn them into clear technical specs
• Strong technical communicator: equally at ease explaining a data model to an engineer and a workflow problem to a non-technical customer
• Early-stage company experience: you've worn multiple hats, worked without heavy PM direction, and know how to prioritize for impact
• Sigalts that will stand out: experience in hospitality, payments, marketplace, or property management environments
• Experience in building integrations with accounting systems, ERPs, or financial data platforms
• Experience in a customer-facing technical role: solutions engineering, technical account management, or implementation engineering
• Comfort working directly with customers pre and post-sale
• Experience with AI tooling in your daily workflow: Claude Code, Cursor, or similar

Qualifications

• Hands-on experience shipping production systems with a track record of driving customer outcomes end-to-end
• Full-stack generalist comfortable across Ruby on Rails, Hotwire, React, TypeScript, Node.js, and PostgreSQL
• Strong experience with system integrations, APIs, and building reliable data pipelines between enterprise systems
• Comfortable owning ambiguity: you can gather requirements from vague business objectives and turn them into clear technical specs
• Strong technical communicator: equally at ease explaining a data model to an engineer and a workflow problem to a non-technical customer
• Early-stage company experience: you've worn multiple hats, worked without heavy PM direction, and know how to prioritize for impact
• Experience in hospitality, payments, marketplace, or property management environments
• Experience in building integrations with accounting systems, ERPs, or financial data platforms
• Experience in a customer-facing technical role: solutions engineering, technical account management, or implementation engineering
• Comfort working directly with customers pre and post-sale
• Experience with AI tooling in your daily workflow: Claude Code, Cursor, or similar

Skills

• Ruby on Rails
• Hotwire
• React
• TypeScript
• Node.js
• PostgreSQL

Benefits

• Not specified

Pay

$150,000-$200K + Equity

Schedule

Not specified