Software Engineer, E-Commerce AI Platform - USDS

About the Team

We are the TikTok E-commerce AI Platform team (USDS). Our mission is to build the one-stop AI platform that allows different business domains to fully realize the potential of LLM and AI Agents. We are providing business-centric and user-friendly platform that covers from model training, model service managements, MCP/Skills/Tools integration, and AI orchestration, and business applications. Our visions are maximizing end-to-end AI application development efficiency and ultimately enabling e-commerce business to achieve self-evolving AI native goal.

Responsibilities

• System Architecture & Implementation: Lead the design, implementation, and operation of AI platforms that can provide robust performance and flexible business integration solutions.
• Cross-Functional Collaboration: Partner effectively across various teams, organizations, and internal/external stakeholders to drive complex engineering efforts and align technical strategies.
• Innovation: Drive technical innovation by identifying and integrating emerging technologies and novel ideas to keep our infrastructure at the cutting edge.

Qualifications

Minimum Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related technical discipline.
• 1+ years of hands-on experience building, training, and deploying complex and scalable Machine Learning systems.
• Strong foundation in Computer Science, including algorithms, data structures, and software design patterns. Excellent problem-solving abilities.
• Solid programming skills with a strong understanding of Agentic AI and AI platforms like ChatBot, Rag, A2A protocols, etc.
• Proven experience in managing technical projects and delivering results.

Preferred Qualifications:

• In-depth experience with Agentic AI and related sub-systems (e.g., Rag, AutoPrompt).
• Deep understanding of the full LLM training and serving process.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

Pay

The base salary range for this position in the selected city is $129,960 - $246,240 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.

Benefits

Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

Schedule

The company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.