Senior Software Engineer, E-Commerce AI Platform - USDS

About the Team

The TikTok E-commerce AI Platform team (USDS) builds the one-stop AI platform that allows different business domains to fully realize the potential of LLM and AI Agents. We provide a business-centric, user-friendly platform covering model training, model service management, MCP/Skills/Tools integration, AI orchestration, and business applications. Our vision is maximizing end-to-end AI application development efficiency and ultimately enabling e-commerce business to achieve a self-evolving AI native goal.

Responsibilities

• System Architecture & Implementation: Lead the design, implementation, and operation of AI platforms that provide robust performance and flexible business integration solutions.
• Cross-Functional Collaboration: Partner effectively across various teams, organizations, and internal/external stakeholders to drive complex engineering efforts and align technical strategies.
• Innovation: Drive technical innovation by identifying and integrating emerging technologies and novel ideas to keep our infrastructure at the cutting edge.

Minimum Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related technical discipline.
• 1+ years of hands-on experience building, training, and deploying complex and scalable Machine Learning systems.
• Strong foundation in Computer Science, including algorithms, data structures, and software design patterns. Excellent problem-solving abilities.
• Solid programming skills with a strong understanding of Agentic AI and AI platforms like ChatBot, RAG, A2A protocols, etc.
• Proven experience in managing technical projects and delivering results.

Preferred Qualifications

• In-depth experience with Agentic AI and related sub-systems (e.g., RAG, AutoPrompt).
• Deep understanding of the full LLM training and serving process.

Pay & Benefits

• Base salary range: $177,688 – $341,734 annually (may vary based on qualifications, skills, competencies, experience, and location).
• Eligible for additional discretionary bonuses/incentives and restricted stock units.
• Day-one access to medical, dental, and vision insurance.
• 401(k) savings plan with company match.
• Paid parental leave.
• Short-term and long-term disability coverage, life insurance, and wellbeing benefits.
• 10 paid holidays per year, 10 paid sick days per year, and 17 days of Paid Personal Time (prorated upon hire, increasing with tenure).

Work Schedule

Full in-person schedule up to 5 days per week.