Software Engineer, AI

What You'll Do

• Build features so our customers in post-Sales roles (Customer Support & Customer Success) run their operations more efficiently by leveraging AI.
• Build the platforms that power Pylon's AI features - prompt executions, search infra, and more!
• Improve LLM observability - AI evals (online and offline), scorers, and set up Pylon's AI for the next wave of scaling.
• Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way.
• Collaborate with a strong technical team of senior engineers from places like Samsara, Affinity, Airbnb, and Meta.

What We’re Looking For

• You have 3+ years building product features and a demonstration of strong full-stack fundamentals.
• You highly leverage AI for software development and can juggle multiple workstreams at the same time.
• You’ve worked at startups previously and navigated ambiguous environments.
• You have a strong product sense and are able to quickly translate customer requirements into technical decisions in our codebase.
• You have a growth mindset, want to constantly improve, and want to receive feedback.
• You're in SF or you're willing to relocate, you love working in-person, and you're serious about joining us to build a culture we will all love.

Perks

• Commuter benefits
• Parental leave
• 14 company holidays + unlimited PTO
• Annual offsite
• Lunch, dinner, and snacks at the office
• Fitness stipend

Additional Job Details

The base salary range for this position is $180k - $250k annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Pylon. This role is eligible for stock options, as well as a comprehensive benefits package.