Software Engineer (AI Agents) ($180K - $300K + Equity) at Pylon Labs, Inc.

Join Pylon Labs, Inc. to architect the future of AI-driven customer support. You will build and scale the next generation of AI features, directly impacting how over 1,300 companies like Linear and Cognition manage operations in real-time.

Responsibilities

• Build and deploy the next generation of AI features at Pylon Labs, Inc., rapidly iterating based on direct customer feedback and performance metrics.
• Improve the underlying quality, performance, and reliability of AI agents and intelligent features within the core support and customer success platform.
• Take full ownership of technical projects, managing end-to-end delivery from initial architecture to final shipment in a high-autonomy, low-meeting environment.

Requirements

• Demonstrates strong engineering fundamentals with professional experience in React, Golang, GraphQL, and AWS to build and maintain scalable enterprise software.
• Thrives in a high-productivity culture where shipping code, autonomous project management, and attention to detail are the primary drivers of success.
• Based in or willing to relocate to San Francisco to work in-person with a growing team of over 90 talented professionals.

Qualifications

• Experience with AI and machine learning technologies.
• Strong problem-solving skills and ability to work independently and collaboratively.
• Passion for building innovative solutions and driving positive change in the customer support space.

Skills

• React
• Golang
• GraphQL
• AWS

Benefits

• Competitive salary range of $180K - $300K plus equity.
• Opportunity to work on cutting-edge AI agent technology used by industry leaders.
• Collaboration with a world-class technical team of senior engineers.
• Work in a high-performance, engineer-led environment.

Pay

• $180K - $300K

Schedule

• Full-time

Benefits

• Health insurance
• Retirement plan
• Flexible work schedule
• Professional development opportunities