Software Engineer (AI Agents)

What We Do

We build the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time.

Who We Are

Pylon is backed by a16z, BCV, General Catalyst, and Y Combinator. We are currently powering the support and customer success workflows for over 1300 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io. We are also on the Enterprise Tech 30 List. We work with React, Golang, GraphQL, and AWS.

What You Will Do

• Build the next set of AI Features at Pylon, rapidly iterating based on customer feedback
• Improve the quality and performance of AI features

Who We Are Looking For

• You dislike meetings and would much rather focus your time on building, being productive, and shipping code
• You have strong engineering fundamentals, code efficiently, and you know what you're great at and what you're less great at
• You thrive when you have autonomy, own as many of the details as possible, and project manage your own work
• You are in SF or willing to relocate, you love working in-person, and you are serious about joining us to build a culture we'll all love

About Pylon

• Funding: Series B led by a16z and BCV ($51M total raised)
• Founders: Advith Chelikani, Robert Eng, and Marty Kausas
• Team: Currently 100 and growing!
• Compensation Range: $180K - $300K