Software Development Manager, Managed Operations (MO)

About the role

The AWS Managed Operations (MO) organization aims to reduce operational load and toil through long-term engineering projects. We are building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions.

Responsibilities

• Manage a team of software development engineers.
• Lead a team of SDEs working to solve Managed Operations business problems for China, ESC, US-ADCs and Commercial Partitions. You also work with the customers to scope the projects and evaluate artifacts/solutions to ensure they meet business needs.
• Effectively hires, coaches, and promotes team members.
• Manages complex engineering problems and tooling efforts, decisions, and escalations. Mitigates long-term risks.
• Regularly review key performance metrics, to ensure the team's efforts align with overarching business objectives, fostering a results-driven environment.
• Cross-departmental collaboration is key, you will strengthen relationships with other teams, streamlining processes for optimal deliveries.

Qualifications

• 7+ years of engineering experience
• 3+ years of engineering team management experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams