Software Development Manager, Infrastructure Reliability

Key job responsibilities

• Building, leading and growing diverse, inclusive and high-performing engineering product teams, including recruiting, mentoring, motivating, promoting and performance management of engineers and scientists.
• Partner effectively with cross-functional teams including customers, product managers, stakeholders and leaders to ensure the successful delivery of product capabilities.
• Timely execution and prioritization of goals for the team and effectively mitigating risks.
• Strategic leadership to create product roadmaps, set the vision for the team and collaboratively partner with other stakeholder teams.
• Technical leadership including architecture and design discussions for science and engineering problems and technical deep dives to ensure resolution of root causes of complex issues.
• Manage the operational support of products at scale to ensure prevention and timely resolution of customer impactful problems.

A day in the life

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

About the team

If you are passionate about developing robust, highly available, scalable agentic and automated systems at tremendous scale, this is an excellent opportunity for you. Apply today to join our talented team!

Basic Qualifications

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
• Master's degree in computer science, engineering, mathematics or equivalent