Manager, Software Engineering (Reliability Platform)

What you’ll do

• Build and lead a high performance product engineering team with a focus on building a culture of innovation, accountability, reliability and execution.
• Leverage AI-assisted engineering workflows to accelerate platform development, operational automation, and engineering productivity.
• Translate ambiguous operational and organizational challenges into clear technical requirements, execution plans, and measurable outcomes.
• Develop scalable reliability, risk management, and operational governance capabilities for Affirm’s production systems using observability tooling, automation, and AI.
• Build foundational systems that help engineers understand service ownership, dependencies, and operational topology across Affirm’s infrastructure and applications.
• Drive alignment across Platform Engineering, SRE, Infrastructure, and product engineering teams to define requirements, prioritize investments, and deliver long-term technical roadmap outcomes.
• Drive execution and delivery for critical cross-functional reliability initiatives with high organizational visibility.

What we look for

• 7+ years of experience in backend or full stack engineering, with 2+ years of engineering leadership experience.
• Experience working within or alongside Production Engineering or Site Reliability Engineering teams.
• Expertise with observability tools, and building software or managing programs that drive engineering culture and reliability practices.
• Strong operational judgment and ability to drive clarity, prioritization, and execution in ambiguous problem spaces.
• Experience building internal platforms, developer tooling, reliability products, or operational automation systems at scale.
• Demonstrated ability to balance rapid iteration and experimentation with operational rigor and long-term maintainability.
• Strong programming background (e.g., Python, Kotlin, Java, or similar).
• Strong communication and organizational leadership skills, with a track record of aligning stakeholders, driving execution, and influencing engineering practices across teams.