Software Development Manager (EC2 Nitro), EC2 Core Provisioning

Key job responsibilities

• Lead and inspire a team of engineers, providing guidance, mentorship, and support to foster their professional growth.
• Own the recovery decision engine that returns broken servers to sellable capacity, driving down unsellable rate and the time a host stays stuck.
• Take on the failures that have no deterministic signal, and evolve the engine from static, human-authored signatures into an agentic, ML-driven system that infers the right repair from fleet outcomes and improves with every recovery.
• Build and operate this as a production software service — reliable, secure, and observable — running across millions of servers in every region, not a set of offline models or scripts.
• Debug complex, system-level, multi-component failures across hardware, firmware, BMC, and the provisioning and vetting stack, and turn that diagnosis into automated, repeatable recovery.
• Collaborate with hardware engineering, firmware, component owners, vetting, and provisioning teams to expand recovery coverage across platforms and drive failures upstream to their root cause so they stop recurring.
• Raise the bar on the safety of autonomous action on production-bound capacity, holding a high security and operational standard for a service that runs across all regions, including restricted environments.
• Champion best practices in software engineering, including code quality, testing, automation, and continuous integration and delivery (CI/CD).

Basic Qualifications

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers