Software Development Manager, Amazon Fuse and MBD

Key job responsibilities

• Service & Technical Oversight
• Own the external facing systems for custom integration with partners
• Oversee service architecture, scalability, and technical direction across the service portfolio
• Team Management
• Lead a 2-pizza team with diverse technical backgrounds
• Mentor and develop junior team members to grow their technical and leadership capabilities
• Manage team operations including scrum processes, design reviews, and weekly operational reviews
• Operational Excellence
• Drive operational excellence through service dashboards, runbooks, and best practices
• Ensure high standards for service reliability and on-call processes
• Introduce and maintain standard operating procedures (SOPs) for team operations
• Strategic Leadership
• Make data-driven decisions aligned with team tenets
• Balance partner, integrator, and end customer needs on a global scale
• Allocate resources to automate repetitive internal processes
• Manage feature intake, project planning, and delivery timelines
• Cross-functional Collaboration
• Coordinate with Product, TPM, TAM, Operations, and other stakeholders
• Ensure customer trust and long-term value over short-term gains

Basic Qualifications

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers