Software Development Intern

About the role

The Software Development Intern is part of an agile engineering team responsible for building and maintaining enterprise-grade Internet-of-Things (IOT), Warehouse Execution and Control Systems that support high-volume, mission-critical warehouse operations. This role focuses on developing, and supporting scalable software solutions on the Microsoft .NET stack for facilitating warehouse fulfillment.

Responsibilities

• Design, build, test, and deploy IOT features and services using the .NET stack.
• Assist in the development of robust Integration and End-to-End (E2E) tests to ensure system reliability in complex automated environments.
• Implement solutions that scale in high-transaction, real-time warehouse environments.
• Write clean, maintainable, and well-documented code following established standards.
• Participate in peer code reviews, providing constructive feedback and incorporating feedback from others.
• Assist in writing technical designs and implementation plans for assigned features.
• Troubleshoot, analyze, and resolve application and system issues, including production incidents.
• Support, maintain, and document existing IOT functionality.
• Follow secure programming and web application security best practices.
• Work closely with Product Owners and senior engineers to understand requirements, break down work, and estimate effort.
• Collaborate with other engineering teams (WES, TMS, SAP, 3PL integrations) to ensure smooth system interactions.
• Provide regular updates on progress, risks, and blockers to the team.
• Maintain high standards of software quality through testing, refactoring, and adherence to best practices.
• Identify opportunities to improve system performance, reliability, and maintainability.
• Learn and apply new tools, frameworks, and patterns as guided by senior team members.

Requirements

• Proficiency in C# or Java
• Experience with Socket programming with TCP/IP and UDP connecting to Programmable Logic Controllers (PLC) is a plus.
• Solid understanding of Object-Oriented Design (OOD) and SOLID principles.
• Experience working with relational and non-relational databases.
• Exposure to metrics instrumentation and analysis with Prometheus, Grafana and OpenTelemetry is a plus.
• Familiarity with REST APIs, event-driven systems, messaging, caching, and scalability concepts.
• Knowledge of CI/CD pipelines, automated testing, and deployment practices.
• Understanding of thread-safe coding, basic concurrency, and performance considerations.
• Familiarity with Docker and Kubernetes is a plus.
• Exposure to messaging/queuing systems (RabbitMQ, Kafka, Redis, pub/sub) is a plus.
• Experience developing native Android applications is a plus.
• Strong communication skills with the ability to explain technical concepts clearly.
• Ability to collaborate effectively within a team and across functions.
• Willingness to ask questions, learn from senior engineers, and accept feedback.
• Sound judgment in troubleshooting issues and escalating when appropriate.
• Knowledge or experience working on backend systems, APIs, or distributed services.
• Knowledge or experience working on frontend development using ASP MVC, ReactJS or ReactNative.
• Exposure to logistics, warehouse, supply chain, or high-volume transaction systems is a plus.

Qualifications

• Currently pursuing a B.S. or M.S. in Computer Science, Computer Engineering, or a related field.
• Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Skills and Abilities

• Proficiency in C# or Java
• Experience with Socket programming with TCP/IP and UDP connecting to Programmable Logic Controllers (PLC) is a plus.
• Solid understanding of Object-Oriented Design (OOD) and SOLID principles.
• Experience working with relational and non-relational databases.
• Exposure to metrics instrumentation and analysis with Prometheus, Grafana and OpenTelemetry is a plus.
• Familiarity with REST APIs, event-driven systems, messaging, caching, and scalability concepts.
• Knowledge of CI/CD pipelines, automated testing, and deployment practices.
• Understanding of thread-safe coding, basic concurrency, and performance considerations.
• Familiarity with Docker and Kubernetes is a plus.
• Exposure to messaging/queuing systems (RabbitMQ, Kafka, Redis, pub/sub) is a plus.
• Experience developing native Android applications is a plus.
• Strong communication skills with the ability to explain technical concepts clearly.
• Ability to collaborate effectively within a team and across functions.
• Willingness to ask questions, learn from senior engineers, and accept feedback.
• Sound judgment in troubleshooting issues and escalating when appropriate.

Benefits

iHerb offers a comprehensive benefits package including medical, dental, vision, and basic life insurance programs, as well as a company-sponsored 401(k) plan. Employees are also eligible for Time Off and Paid Sick Leave, and paid holidays throughout the calendar year. The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.

Pay

The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.

Schedule

Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.

Benefits

At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.

Equal Opportunity Employer

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.