Software Delivery Manager

What You'll Do

• Lead end-to-end delivery of SFCC-based e-commerce platforms, with a strong emphasis on backend development and system integrations.
• Provide technical leadership in Salesforce Commerce Cloud, ensuring best practices across architecture, performance, scalability, and security.
• Direct and coordinate onshore and offshore teams, including internal engineers, external partners, and vendors across varying roles and experience levels.
• Own delivery timelines and execution, ensuring projects are delivered on time and aligned to business priorities.
• Oversee the full software development lifecycle, including requirements, design, development, testing, deployment, and support.
• Drive backend solutioning, including integration cartridges, APIs, and service frameworks within SFCC.
• Partner with Product, UX/UI, QA, and business stakeholders to translate requirements into scalable technical solutions.
• Establish and enforce development standards, with a focus on backend quality, maintainability, and performance.
• Manage capacity planning, backlog prioritization, and release planning to support consistent delivery.
• Identify and implement improvements across processes, team structure, and delivery efficiency.

What You'll Need

• 8+ years of experience in software development, with strong emphasis on Salesforce Commerce Cloud (SFCC)
• Proven hands-on backend development experience within SFCC, including Script APIs, controllers/pipelines, Integration cartridges and service frameworks, Open Commerce APIs (OCAPI), Business Manager configurations
• Work with the latest architecture (SFRA) and additional ecommerce related platforms
• Strong background in e-commerce platforms and architectures (required).
• Experience leading distributed teams (onshore/offshore) and coordinating across multiple stakeholders, roles, and vendors.
• Demonstrated ability to drive delivery, manage timelines, and ensure projects are completed on schedule.
• Solid understanding of system integrations, RESTful APIs, and service-oriented architecture (SOA).
• Experience with DevOps practices, CI/CD pipelines, and release management.
• Strong problem-solving, communication, and leadership skills.
• SFCC Architect certification preferred.
• Bachelor’s degree preferred, preferably in Computer Science or equivalent experience.