Jobs · Information Technology · Pennsylvania

Software Configuration Administrator job

Philadelphia International Airport (PHL) · Philadelphia, PA · 3 wk ago
Information Technology$95k/yrPart-time
We need to output HTML fragment with sections: About the role? Actually description includes company description, but we should not repeat job title. Use headings for sections present: About the role? The posting includes "Description De L'entreprise" (company description) and "Description Du Poste" (job description). Also "Qualifications", "Competencies, Knowledge, Skills, And Abilities", "Informations complémentaires" (additional info). Also there is salary range, work setting, benefits etc. We must include sections only when posting has real specific content. So we need sections: About the company? Not required but we could use "About the Company" heading? The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests we can use those headings if content matches. We have company description; maybe "About the role" is not appropriate. Could use "About the Company" but not in list. Probably better to use "About the role" for job description? But they said do NOT repeat the job title as a heading. "About the role" is okay. We have responsibilities list (tasks). So we can have

Responsibilities

with
    . We have qualifications:

    Qualifications

    with
      maybe. We have competencies/skills: could be

      Skills

      with
        . We have benefits: there is a list of benefits in "Informations complémentaires": Comprehensive health coverage, wellness program, paid vacation, sick leave, holidays, retirement savings, Public Service Loan Forgiveness, Free Commute on SEPTA, Tuition discounts, etc. Also salary range: "Salary Range cannot exceed $94,554". That's specific. So we can have Pay section with that. Work setting: "in-person (onsite)" maybe schedule? Not schedule. Could include Schedule? Not given. So we may not include Schedule. We also have additional info: residency requirement, vaccination policy, EEO etc which we should remove as boilerplate. So we drop those. Thus produce HTML:

        About the Company

        maybe not in list but we can use

        for prose. But they said use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They didn't forbid other headings but they gave examples. Safer to stick to those. So we could treat company description as part of role description? Could put under

        About the role

        with prose. But we have responsibilities separate. Thus:

        About the role

        ... company description and job overview ...

        Then Responsibilities. Then Qualifications. Then Skills. Then Benefits. Then Pay. We must not include empty sections. Let's extract content. Company description paragraph: "A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here." Then "What We Offer Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs. Benefits - We Care About Your Well Being." This is basically benefits but we will capture later. Then description of OIT. Then "Description Du Poste" paragraph: Under limited supervision... etc. That's role overview. We can combine company description and role overview into About the role. But we should preserve all substantive info. So include both. Now Responsibilities: list of tasks after "Tasks will include, but not be limited to –" and then bullet list. Also later "The Software Configuration Administrator Shall Be Responsible For" list. Also "Essential Functions" list. We need to combine all responsibilities into one list? Could separate but better to combine into one
          with all items. Let's extract items: From "Tasks will include, but not be limited to –": - configuration and maintenance of development, test, staging, disaster‑recovery, and production environments; - creation and improvement of automated deployment methodologies; - troubleshooting issues across application, database, identity, network, and server layers; - supporting the reliability, security, and lifecycle of multiple enterprise systems including Qlik Sense, Microsoft Power Platform, SharePoint, and associated data‑integration and master‑data environments. Then "The Software Configuration Administrator Shall Be Responsible For": - Supporting platform, data, and development teams assigned to TDS and EDM. - Coordinating and maintaining configuration integrity across all supported environments to ensure consistent, reliable operation of enterprise applications. - Developing and maintaining scripts, templates, and automated processes for configuration, installation, upgrades, validation, rollback, and administration. - Managing competing priorities across multiple application development, operations, and project teams. - Establishing and documenting backup, replication, restoration, and disaster‑recovery plans to minimize data loss and downtime. - Monitoring systems, integrations, jobs, and service‑level indicators for potential or existing performance, security, or capacity issues, and making required adjustments. - Developing, implementing, maintaining, and following change‑control and testing processes for modifications to applications and platform configurations. - Maintaining accurate configuration items, relationships, versions, licenses, dependencies, and documentation. - Communicating outage notifications, ongoing status updates, root‑cause analyses, and corrective‑action plans. - Participating in planned maintenance and on‑call rotations when required. - Working both independently and collaboratively with diverse internal teams and external vendors. Then "Essential Functions" list (many). We'll extract each bullet: - Development of scripts, workflows, integrations, and configuration changes that retrieve, process, or automate data and business/IT operations. - Analysis, development, testing, and implementation of enhancements to existing configuration processes and automated routines. - Translation of business processes and system capabilities into technical configurations that conform to organizational business rules and governance standards. - Creation and publication of written documentation including run books, system configuration records, diagrams, and training materials. - Preparation and updates to end‑user training materials and technical operating procedures. - Generation and maintenance of all necessary configuration, release, versioning, and change records, including “as‑built” documentation. - Advanced organizational skills to catalog configuration items and platform settings across multiple environments and customers. - Assembling configured software or configuration packages for deployment in accordance with documented procedures. - Executing release and change‑control functions using designated tools and established processes to ensure integrity and meet program schedules. - Performing environment maintenance, platform upgrades, template updates, scripting improvements, and on‑call technical support. - Assisting in incident resolution using broad knowledge of enterprise software, automation, and system infrastructure. - Reviewing incident trends, metrics, and feedback to recommend and implement system improvements. - Significant time researching logs, metrics, traces, and diagnostic outputs to identify and resolve technical issues. - Working closely with other technical resources, operations teams, and product development. - Proficiently analyzing and resolving application performance issues with root causes across infrastructure, network, identity, or database layers. - Developing automated methodologies for deployment, configuration management, upgrades, and environment provisioning. - Working with IT leadership to establish and support technical policies, procedures, and governance. - Reviewing all configuration requests and ensuring adherence to standards. - Developing shared knowledge within the department to reduce single points of failure and improve cross‑team capability. - Performing other duties as required by business conditions or assigned. That's a lot; we will include all. Now Qualifications: list: - Completion of a bachelor’s degree program from an accredited college or university in Computer Science, Information Systems, Software Engineering, Cybersecurity, Data/Information Science, or a closely related field. - Three years of progressively responsible experience in enterprise application configuration, platform administration, DevOps/release engineering, systems integration, or production application support. - Any equivalent combination of education, training, certifications, and relevant experience deemed acceptable by the Office of Innovation & Technology and Human Resources. Now Skills (Competencies, Knowledge, Skills, And Abilities): list each bullet: - Ability to understand technical specifications and translate them into application or platform configuration scripts. - Ability to work independently or within a team. - Enterprise application support experience, including administration, upgrades, troubleshooting, and lifecycle management. - Strong analytical, coding, testing, and problem‑solving skills. - Understanding of relational data concepts and experience with SQL. - Understanding of APIs, web services, JSON, XML, secure file transfer, and common integration patterns. - Experience working with Microsoft Power Automate, Power Apps, Microsoft Forms, SharePoint Online, and related governance controls. - Proficiency with source‑control systems such as Git, including branching, merge requests, and release tagging. - Scripting experience with PowerShell, Python, or Bash. - Strong writing, planning, organizational, critical‑thinking, and communication skills. - Ability to work with deadlines and shifting priorities in a complex environment. - Ability to prioritize and manage multiple tasks while maintaining attention to detail. - Experience with automated deployment, CI/CD tooling, and configuration‑as‑code concepts. - Knowledge of secure configuration, vulnerability remediation, least privilege, audit logging, and patch management. - Experience with monitoring, centralized logging, and performance analysis. - Knowledge of Microsoft server operating systems and cloud/SaaS administration concepts. - Strong ability to explain technical issues clearly in both verbal and written English. - Experience troubleshooting across web‑based applications, identity, networking, and database layers. - Excellent organizational, analytical, and communication skills. Now Benefits: from "Informations complémentaires" list: - Comprehensive health coverage for employees and their eligible dependents - Wellness program offers eligibility into the discounted medical plan - Employees receive paid vacation, sick leave, and holidays - Generous retirement savings options are available - Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. - Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. - Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Also earlier "What We Offer Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs. Benefits - We Care About Your Well Being." That's more generic but we can include as part of benefits? Might be redundant. We'll keep the specific list. Pay: Salary Range cannot exceed $94,554. We could phrase as: Salary range: up to $94,554. Now schedule: not given. Now produce HTML. We need to ensure no boilerplate like EEO etc removed. We'll output:

          About the role

          ... combined company description and role overview ...

          Then

          Responsibilities

            ...
          Then

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