Administrator, Systems Operator

About the role

The SA - Digital Automation Systems Operator works within designated Service Advantage Partner locations as the on-site Systems Operator. Operates and supports a variety of Partner sold equipment at customer locations, generally within a specific geographic area.

Responsibilities

• Provides front-line operational support of client automation, robotic, 3D printing, workstation, and technology systems.
• Responsible for operating automated systems, software-based control systems, electrical and mechanical systems, and structures.
• Utilize hands-on support with an electro-mechanical aptitude and familiarity with Linux and command line to support client systems and products.
• Supports client's key performance indicators, achieve maximum system uptime and overall client satisfaction.
• Performs system software and updates per recommended client technical instruction.
• Remediate issues to ensure high-level system performance.
• Collects and analyzes data, applies a systematic approach to reach conclusions, and makes appropriate decisions.
• Completes technical training on client systems as assigned.
• Reviews all technical information pertaining to supported systems and products.

Qualifications

• Associate degree or 4 years apprenticeship or equivalent experience or training in the Robotics, Mechanical, Mechatronics, or Electrical fields.
• Experience and proficiency in the following areas: Automated systems and software-based controls, Electrical and electronic principles, Technical skills including familiarity with Linux, Java, XML, SQL, and database administration, PLC (Programmable Logic Controller) programs, Industrial PC literacy.

Preferred Qualifications

• Degree from a vocational school or college with a focus in the Robotics, Mechanical or Electronics fields.
• Demonstrated ability to multi-task and prioritize many different projects and workloads.
• Ability to work independently.

Work Conditions, Mental and Physical Demands

• Typically works in a warehouse environment with adequate lighting, ventilation, and a normal range of temperature and noise.
• Variable shifts may also be required to meet Partners' needs as encountered/defined, overtime may be required.
• Requires regular use of a laptop, software, and client test equipment.
• May be required to move objects on wheels up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds.
• Frequent stooping, bending, squatting, and kneeling are required to support the client automation system.
• Overnight Travel may be required to attend, or in some cases provide, training for vendor-specific equipment and devices.