Social Worker MSW Emergency Services
About the role
The Social Worker (MSW) is responsible for non-clinical, biopsychosocial assessments and interventions for the inpatient floors and the outpatient emergency department. The MSW performs crisis intervention, patient/family interventions, high-risk screening, focused emotional support, and referrals for financial assistance or other identified resource needs. The MSW assists in post-acute care placement on all discharges, primarily with those patients identified with post-discharge behavioral health and patient assistance/resource needs. The MSW is dedicated to patient and family-centered care that values personal self-determination, prioritization, and engages in creative and compassionate problem-solving. The scope of this role includes intensive care units, Trauma, Oncology, NICU, Transplant, and ED. The MSW responds to physician, non-discharge planning social work consults throughout the facility.
Responsibilities
- Work collaboratively with RN case managers, acute care nurses, physicians, insurance companies, and other staff members to proactively identify and address patient needs.
- Identify and address barriers to discharge and recovery, including financial, emotional, psychosocial, medical, and spiritual barriers.
- Maintain a thorough working knowledge of the rules of Medicare, Medicaid, and private payer regulations and processes.
- Possess a thorough understanding of managed-care concepts and length-of-stay management relating to patient and organizational fiscal responsibility.
- Perform thorough assessments and develop appropriate discharge plans for high-risk patients with discharge planning or psychosocial needs.
- Coordinate and facilitate meetings between the care team and patients/families/caregivers.
- Assist patients and families in making difficult decisions while honoring their preferences and values.
- Intervene with patients/families/caregivers for psychosocial needs, assistance, and support in coping with chronic acute terminal illness.
- Engage in consultation, discharge planning, education, counseling, advocacy, and information referrals to meet the emotional, social, and financial aspects of care.
- Provide emotional support to patients and family members during complex and/or emotionally charged issues, such as end-of-life, terminal illness notifications, death notification (with physician), and crisis interventions.
Qualifications
- Masters Degree
- LCSW (Clinical Social Worker) or LMSW/RCSW-I (Licensed Master Social Worker/Reg Clin SW-Intern)
Benefits
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts