Social Worker (MSW) - Emergency Department

Responsibilities

• Assessments: Conduct thorough assessments of patients' mental, emotional, and social well-being to evaluate their needs and identify any barriers to their overall functioning.
• Patient-Centered Care Plans: Collaborate with providers, patients, their families, and the healthcare team on individualized care plans that align with patients' goals, preferences, and values.
• Resource Facilitation: Connect patients and their families with community resources, mental health services, support groups, and other relevant programs. Assist with referrals for psychiatric evaluations, medication management, and coordinate care with other providers.
• Progress Monitoring & Evaluation: Continuously monitor and evaluate the progress of patients' care plans to assess their response to interventions, measure outcomes, and make necessary adjustments. Collaborate with the healthcare team to ensure appropriate care progression, follow-up, and continuity of care.
• Advocacy: Advocate for patients' needs within the healthcare system and the community. Ensure access to appropriate treatment, facilitate communication between patients and their healthcare team, and address any barriers or concerns that may impact the patient's well-being.
• Active Listening: Engage in active listening to understand patients' experiences, concerns, and emotions. Provide a safe and non-judgmental space for patients to express themselves and offer empathy, validation, and support.
• Respect for Individuality: Recognize and respect the unique values, beliefs, and cultural backgrounds of each patient. Tailor interventions and support to align with their individual needs and preferences, taking into account their cultural, social, and spiritual backgrounds.
• Building Trust: Build trust-based relationships with patients and their families by demonstrating empathy, confidentiality, and professionalism. Foster open communication, collaboration, and a therapeutic alliance.
• Risk Segmentation: Utilize risk segmentation strategies to identify patients who may require additional support or interventions based on their medical, psychological, and social risk factors. This helps prioritize resources and interventions for those who need them most.
• Tasks or Interventions: Carry out specific tasks or interventions as delegated by the healthcare team. Collaborate with other members of the healthcare team to carry out delegated work, such as coordinating referrals, conducting follow-up assessments, and providing ongoing support to patients and their families.
• Care Coordination: Coordinate care across different providers and settings to ensure seamless transitions and continuity of care. This may involve facilitating communication, sharing information, and advocating for the patient's needs.
• Payer Communication: Communicate with payers, such as insurance companies or government agencies, to provide necessary information for authorization of services, reimbursement, or other documentation requirements.

Requirements

• Education Requirements: Master's Degree in Social Work
• Licensure/Certification Requirements: None required
• Professional Experience Requirements: Two (2) years health care experience strongly preferred
• Knowledge/Skills/and Abilities Requirements: Knowledge of mental health conditions, diagnostic criteria, and evidence-based treatment modalities; strong assessment and diagnostic skills; excellent communication and interpersonal skills; ability to collaborate effectively as part of an interdisciplinary team; empathy, compassion, and cultural sensitivity; strong organizational and time management skills; ability to maintain confidentiality and adhere to ethical guidelines