Social Worker Lead

Greater Seacoast Health is seeking a Social Work Lead to coordinate and support our Social Work team across clinical locations while continuing to provide direct services to patients and families. This role balances team leadership with hands-on client work.

About the Role

• Lead while staying connected to direct client work—this isn’t a purely administrative position.
• Serve as the go-to resource for Social Workers navigating daily questions, priorities, coverage needs, and patient concerns.
• Ensure consistent access to social work support across all clinical sites.
• Partner with the Director of Family and Social Services on department projects, workflow improvements, and quality initiatives.

Responsibilities

• Coordinate Social Worker schedules and ensure appropriate coverage across locations.
• Provide day-to-day support and guidance to Social Workers.
• Manage and delegate Social Work referrals.
• Deliver direct client support, including education, referrals, and brief case management.
• Lead monthly Social Work team meetings.
• Troubleshoot patient concerns and escalations in partnership with the Director.
• Participate in departmental projects, goals, and continuous quality improvement initiatives.
• Identify and implement workflow improvements.
• Maintain timely, professional case documentation and ensure team-wide documentation standards are met.
• Stay current with EMR workflows and changes affecting the Social Work department.
• Represent and actively support the Social Work department throughout the organization.
• Travel between Greater Seacoast Health clinical locations as needed.

Requirements

• Bachelor’s degree in Social Work or a related human services field.
• Excellent interpersonal and communication skills.
• Ability to maintain confidentiality in all circumstances.
• Strong computer literacy.
• Ability to work independently and manage multiple priorities.
• A client- and community-service mindset.
• Ability to effectively lead groups and team meetings.
• Strong problem-solving skills and the ability to respond to internal and external needs.

Preferred: Previous supervisory or team-lead experience, though not required. We seek candidates who can support, organize, communicate, and lead effectively.

Ideal Candidate

You may thrive in this role if you:

• Enjoy being a trusted resource for teammates.
• Can organize multiple moving pieces without losing sight of the people involved.
• Communicate clearly and professionally, even in challenging situations.
• Are comfortable making decisions and solving problems.
• Balance team support with direct client services.
• Adapt well to changing schedules, priorities, or patient needs.
• Lead through collaboration, reliability, and respect.
• Seek professional growth while continuing meaningful community-based work.

Culture

At Greater Seacoast Health, our patients come first. We work as respectful, qualified professionals and treat patients and colleagues with dignity. Our work is grounded in:

• Compassion
• Collaboration
• Excellence
• Integrity
• Respect

We value open communication, follow-through, solution-oriented mindsets, and flexibility as patient and organizational needs evolve.

Pay

$36.91 – $41.03/hour, based on experience.

Schedule

Full-Time | 40 Hours | Non-Exempt