Social Worker II - Emergency Department

About the role

The Social Worker II applies graduate-level clinical social work skills to provide comprehensive psychosocial assessments and support services to patients and families/caregivers in the healthcare setting. This role collaborates closely as a member of multidisciplinary healthcare teams to address the social, emotional, and environmental factors affecting the health and well-being of patients. The Social Worker II advocates for patient-/family-centered care, facilitates access to community resources, and promotes positive health outcomes through a trauma-informed and culturally competent lens.

Responsibilities

• Conducts thorough psychosocial assessments of pediatric patients and families to identify strengths, challenges, and needs related to illness, treatment, and social environment.
• Supports development of coping strategies within the patient-family.
• Collaborates with physicians, nurses, therapists, and other healthcare professionals to develop and implement comprehensive care plans.
• Assists in discharge planning, including arranging transportation, follow-up appointments, and resources needed to ensure ability to follow the care plan.
• Facilitates communication between the healthcare team, patients, and families to ensure understanding and support during the treatment process.
• Identifies and addresses barriers to care, including socioeconomic issues, housing, transportation, and access to community resources.
• Provides consultation, education, training to staff, patients, and families regarding psychosocial issues that impact the delivery of optimal health care services.
• Provides crisis intervention and support for patients and families experiencing trauma, grief, or emotional distress.
• Advocates for patients' rights and coordinates referrals to community services, educational programs, and financial assistance.
• Documents all social work interventions, assessments, and outcomes in accordance with healthcare facility policies and regulatory standards.
• Participates in multidisciplinary team meetings, case conferences, and professional development activities.
• Maintains confidentiality and adheres to ethical standards as outlined by the NASW Code of Ethics and institutional policies.
• Other duties, as required.

Qualifications

• Education: Master's degree in social work from an accredited Social Work academic program is required.
• Licensure: Current, unrestricted licensure as a Licensed Social Worker (LSW) in Ohio is required.
• Years of relevant experience: 2 years of experience working with pediatric populations, preferably in a healthcare or hospital setting, is preferred.

FTE: 0.900000; Status: Onsite; Location: Emergency Department - Onsite

Skills

• Proficiency in MS Office [Outlook, Excel, Word] or similar software.
• Experience with electronic health records and ability to maintain accurate records of social work activities.
• Strong skills in psychosocial assessment, crisis intervention, motivational interviewing, and case management.
• Demonstrates professional, appropriate, effective, and tactful communication skills, including written, verbal and non-verbal.
• Ability to work collaboratively within a multidisciplinary team.
• Knowledge of pediatric health conditions, family dynamics, and child development principles.
• Familiarity with healthcare systems, insurance processes, and community resources.
• Experience in trauma-informed care and behavioral health.
• Cultural competency in diverse populations.

Schedule

Full-Time: 36 Hours Per Week 8am - 8:30pm 3-12 hour shifts per week Variable Weekdays Including Weekend Rotation