SOCIAL WORKER I - 40001502

Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support a vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play.

About the role

This is a beginning-level social work position providing conventional services to clients with obvious problems requiring well-established patterns of service. Direct services are delivered through various human service programs, including conducting interviews, establishing eligibility, and arranging or providing services. Employees may provide basic casework as part of an interdisciplinary team, give information, explain agency policies, and make referrals. This role reports to a higher-level professional or program manager.

Responsibilities

• Provide counseling, case management, and preventive services to families with children, including those experiencing homelessness.
• Conduct interviews and assessments to determine service needs and evaluate eligibility for childcare programs.
• Ensure accurate documentation in state systems and identify barriers to employment.
• Make appropriate referrals and support families in maintaining childcare services.
• Apply relevant laws, regulations, and policies when making decisions.
• Organize and maintain records, prepare reports, and use computer applications to manage caseloads accurately and on time.

Requirements

• Bachelor’s degree in a human services field from an accredited institution; or
• Bachelor’s degree from an accredited institution and one year of directly related experience; or
• An equivalent combination of education and experience.

Preferred Qualifications

• Minimum of one year’s experience in a human services field.
• Knowledge of childcare resources and regulations.
• NC FAST Core and Child Care Subsidy Level One Certification.

Skills

• Thorough knowledge of interviewing procedures and practices.
• Understanding of current social, economic, and health trends and their application to service delivery.
• Ability to learn and apply laws, codes, and programs related to human services.
• Strong oral and written communication skills.
• Ability to work well under stressful conditions and interpret moderately complex information.
• Strong judgment, integrity, resourcefulness, accuracy, and thoroughness.
• Knowledge of governmental and community resources.
• Ability to establish and maintain effective working relationships with supervisors, clients, families, care providers, and community organizations.

Special Requirements

• Candidates must pass NC FAST Certification training upon hire.
• This position requires working both in the office and remotely.
• May be subject to a background check, including criminal history, credit history, motor vehicle records, educational verification, and sexual offender registry checks. A conviction record does not automatically disqualify an applicant unless required by state law.

Pay

$49,262.00 - $66,474.00