Social Worker | Care Manager (MHRT/C or Eligible)

About the role

PCHC’s Care Management team is seeking a Social Worker/Care Manager (MHRT/C or eligible) to join our mission-driven, interdisciplinary care teams. The ideal candidate will build trusted relationships with adult patients, coordinate across providers, and connect individuals to essential community resources.

Responsibilities

• Demonstrates empathy, kindness, effective communication and advocacy in providing high-quality care and service to patients.
• Serves on an interdisciplinary team to identify and support patients in need of Care Management services, performing assessments of clinical and social status, and determining medical behavior and social needs.
• Collaborates with providers, staff, and team members on a daily basis.
• Educates providers regarding the patient’s needs.
• Meets with patients in-person, by phone, or by Telehealth.
• Coordinates and communicates with community support and social service systems for the benefit of patients and families, maintaining confidentiality of patient records in accordance with HIPAA guidelines and PCHC policies.
• Establishes and maintains collegial relationships with community providers/contacts to expedite referrals to community resources.
• Liaises and advocates with community providers to promote and support patient needs.
• Engages and supports patients to ensure they feel heard, respected, and involved in their care.

Requirements

• MHRT-C required (or eligibility for MHRT-C) for Adult Care Managers.
• Minimum of three years direct experience in social work in a health care setting required.
• At least one year of case management experience required.

Qualifications

• Valid driver’s license with an acceptable driving record and/or an appropriate length of driving experience for insurance purposes is required.
• Must obtain Healthcare Provider Basic Life Support within 2 weeks if not current at hire.

Skills

• Passion for supporting adults through care and services.
• Experience in social work, care coordination, or partnering with community agencies.
• Ability to navigate complex systems and barriers to care.

Benefits

PCHC offers a competitive compensation and generous benefits package, including:

• Comprehensive, patient-centered care with integrated services.
• Collegial professional atmosphere with informed leadership.
• Flexible schedules supportive of work/life balance.
• Nationally recognized non-profit organization.

Pay

Full-Time, Salaried, Monday-Friday, 8:00 AM to 4:30 PM (Schedule may have some flexibility depending on final candidate's preferences).

Schedule

Full-Time, Salaried, Monday-Friday, 8:00 AM to 4:30 PM (Schedule may have some flexibility depending on final candidate's preferences).

Highlights of the position

• Provides high-quality care and service to our patients by demonstrating empathy, kindness, effective communication and advocacy.
• Serves on an interdisciplinary team to identify and support patients in need of Care Management services, performing assessments of clinical and social status, and determining medical behavior and social needs.
• Collaborates with providers, staff, and team members on a daily basis.
• Educates providers regarding the patient’s needs.
• Meets with patients in-person, by phone, or by Telehealth.
• Coordinates and communicates with community support and social service systems for the benefit of patients and families, maintaining confidentiality of patient records in accordance with HIPAA guidelines and PCHC policies.
• Establishes and maintains collegial relationships with community providers/contacts to expedite referrals to community resources.
• Liaises and advocates with community providers to promote and support patient needs.
• Engages and supports patients to ensure they feel heard, respected, and involved in their care.

Join PCHC's nationally recognized non-profit organization

PCHC is a Federally Qualified Health Center offering integrated Medical Home Model, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more!

Contact Information

If you are curious or interested to learn more, apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com.