Social Work Supervisor (Special Victims Unit)

About the role

This is a specialized position within the Special Victims Unit (SVU) as the Social Work Supervisor. This position will provide direct supervision to a team of Child Welfare Specialist IIIs who conduct investigations on complex child abuse/neglect cases to include child trafficking, physical abuse, sexual abuse, emotional abuse, fatalities, foster homes, and group homes.

Responsibilities

• Serve as a supervisor to a team of Child Welfare Specialist IIIs
• Provide direct supervision, training, support, review and evaluation of professional technical and para-professional staff
• Consult with teams and staff on individual case assignments
• Develop procedures to meet department or program goals, ensuring adherence to regulatory guidelines
• Reviews information with teams or staff members to provide guidance and direction in the delivery of services
• Establish performance objectives, conducts periodic reviews and monitors progress
• Monitor budget activities and adjusts expenditures and makes recommendations as appropriate
• Review and audits staff cases and workloads to prioritize duties and referrals for new cases
• Complete monthly and quarterly program reports
• Provide consultation to staff in complex case situations, acute emergencies, or cases which require a high level decision
• Communicate with and visit other public and private welfare agencies, hospitals and other institutions in order to exchange information and develop resources
• Seek additional sources to increase funding and expand services
• Review and analyze activity reports and statistics for continuous awareness of program operation
• May be required to staff shelters in the event of a disaster

Requirements

• Minimum of five years of social services or human services experience
• Master's degree in Social Work preferred
• Five plus years of child welfare experience
• Three years of investigations, including at least 2 years of supervisory experience
• Demonstrated experience in conducting physical abuse, sexual abuse, and fatality investigations
• Completion of training: (Responding to Child Sex Abuse, The Art of Narrative Interview: Skills for Meaningful Engagement, Understanding and Screening Trauma)

Qualifications

• Bachelor's degree in Human Services, Health or related field
• Requires a valid North Carolina or South Carolina Driver's License
• Requires County Driving Privileges

Skills and Abilities

• Knowledge of general social work principles and available resources
• Knowledge of social services procedures, practices and methods
• Knowledge of social services related federal, state and local laws, rules and regulations relating to provision of public assistance, and social welfare
• Knowledge of case management methods and techniques
• Knowledge of services offered by the county and other local public and private community based service agencies
• Interpreting and implementing local, state and federal regulations that govern Health and Human Services
• Explaining and advocating for the needs of children, families, the elderly, disable adults and the impoverished
• Demonstrated leadership skills
• Excellent communication skills – both written and spoken
• Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment
• Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals
• Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
• Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
• Delegating Responsibility: Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness
• Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people
• Computer Skills: Proficient in various computer applications including Microsoft Office Suite

Pay

Salary Range: $69,388.80 to $86,736.00. This is an exempt, salaried position.

Schedule

This position will be located at 430 Stitt Rd, Charlotte, NC 28213. Please note this position may require after hours (after 5:00 pm) and weekend work as needed.