Social Services Worker_NE-TX_301-Corps Program

Social Services Responsibilities

• Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions
• Records clients disposition and other pertinent information such as income, expenses, family and work history
• Aids clients in completing applications for assistance
• Photocopies social security cards, picture identification cards, payroll statements, utility bills, etc.
• Prepares, completes and processes food, clothing and furniture vouchers for eligible clients
• Directs clients to Family Store or Food Pantry for assistance
• Locates and arranges temporary housing for eligible clients
• Contacts local lodges, homeless shelters, motels, churches, etc. for lodging
• Processes rent and utility financial assistance for eligible clients
• Contacts utility organizations and landlords to arrange and process financial assistance
• Aids eligible clients needing transportation assistance based on medical or relocation needs
• Arranges transportation through bus-line and contacts family members, friends, churches for assistance
• Provides funeral and burial assistance for clients
• Contacts county courthouse and local agencies to determine available funds
• Serves as liaison to other agencies in order to obtain/coordinate assistance on client's behalf
• Builts and maintains professional working relationships with community agencies

Food Pantry Responsibilities

• Packs food items in boxes and marks boxes accordingly to distribute to clients
• Sorts donated food items according to the category and condition
• Packages food
• Keeps food pantry organized and well-stocked
• Lifts and carries items to the appropriate destination for distribution to clients
• Celebrates and maintains professional working relationships with community agencies
• Coordinates the retrieval, storage, and distribution of food and commodities for the program
• Monitors expiration dates on all food in the pantry
• Discards outdated or damaged food
• Determines the appropriate amount of food to order for the program
• Maintains and organizes an adequate inventory of food and supplies for the Food Program
• Ensures the supply meets the needs of the program
• Informs supervisor when supplies are low
• Prepares records and charts to be used to facilitate/document the distribution of food and supplies to clients

Administrative Responsibilities

• Inputs client information to database accurately and in accordance with established timelines and procedures
• Prepares and files client records in a timely manner ensuring all information is accurate and up-to-date
• Obtains signatures of clients as needed
• Reviews and tracks all client records in order to determine if client is active or inactive
• Maintains confidentiality of client information
• Prepares and maintains statistical records on all services provided
• Compiles and prepares monthly statistical reports
• Ensures the accuracy and completeness of the same

Other Responsibilities

• Performs related work for special and seasonal projects
• Performs other duties as assigned